
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,638 reviews
Herb Gordon has an excellent service center. I just received the best service on my Outback that I have ever experienced. Luis and the service manager went above and beyond to get my car fixed a I just received the best service on my Outback that I have ever experienced. Luis and the service manager went above and beyond to get my car fixed at the best price possible. I am happy to be a part of the Subaru family. From the loaner to the communication to the repairs, I could not be happier. Thanks More
Great service! I’ve been using this dealership for years- they’re wonderful! Try them! I’ve been using this dealership for years- they’re wonderful! Try them! More
I had a headlight out and my 88 year old mother in the car with me. Michael was so respectful as my mom has a walker and he made sure she could make it safely in the building at took great care of us and car with me. Michael was so respectful as my mom has a walker and he made sure she could make it safely in the building at took great care of us and very promptly. You don’t always see great service these days and to have it was a pleasant surprise, Thank you! More
It's easy to schedule, work is always performed within the promised time frame, the waiting area is clean and pleasant, everyone is helpful and respectful, and my 11 year old Forester is humming along jus the promised time frame, the waiting area is clean and pleasant, everyone is helpful and respectful, and my 11 year old Forester is humming along just like when it was new. More
This was my first experience with Herb Gordon and I was very pleased. Your Service Advisor called me this morning and offered to move my appointment up to a more convenient time, which worked very well fo very pleased. Your Service Advisor called me this morning and offered to move my appointment up to a more convenient time, which worked very well for me. He thoroughly explained everything that would be done on my visit. My car was done on-time (but because I didn't look at my phone, I didn't know that for about 40 minutes, and I was sitting about 10 feet away from the service desk, so that was a little weird). But the car was well taken care of and I appreciate the attention. Luis Prada was great! More
I am very pleased with the sales experience. I didn't feel pushed to purchase right away. Excellent customer service experience. Thanks, Brandon for being patient with all my concerns. Thanks, M I didn't feel pushed to purchase right away. Excellent customer service experience. Thanks, Brandon for being patient with all my concerns. Thanks, Marc for treating me as your family. More
Excellent sales experience with Jose @ Herb Gordon Subaru. The complete transaction was very transparent, which was very important because I was coming from out of state for the purchase. Highly recom Subaru. The complete transaction was very transparent, which was very important because I was coming from out of state for the purchase. Highly recommend Jose. More
My husband and I were very happy with Mr. Goldberg's knowledgeable and friendly assistance. Mr. Goldberg took considerable time explaining details about the cars and their new technologies a Goldberg's knowledgeable and friendly assistance. Mr. Goldberg took considerable time explaining details about the cars and their new technologies and assisting us in the selection of a car that was right for us, including test drives on several cars. We would recommend him and the dealership to others. More
This was one of the most pleasurable car buying experiences I ever had. Muhammed Zeiden is professional, knowledgeable, courteous and personable. He answered all my questions and had my new Ascen experiences I ever had. Muhammed Zeiden is professional, knowledgeable, courteous and personable. He answered all my questions and had my new Ascent ready for our scheduled appointment. The Herb Gordon Team made this purchasing process quick and easy. I travelled a long distance (out of state) to purchase my Ascent from Mr. Zeidan and Herb Gordon and I would do it again. I have never seen a dealership so focused on my satisfaction during and after my vehicle purchase. Thank you again Muhammed Zeidan and Herb Gordon Subaru. More