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Herb Gordon Subaru
Silver Spring, MD
1,657 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,657 reviews
April 24, 2023
I worked with Debbie many years ago at my first dealership. Not only was she a great teacher, but she is also a great friend! When I decided to add a Subaru to my fleet, I knew who to contact. My c dealership. Not only was she a great teacher, but she is also a great friend! When I decided to add a Subaru to my fleet, I knew who to contact. My custom-ordered red WRX is arriving shortly, and I will also be getting a new Crosstrek from Debbie later this summer! Thanks Deb for making the process a breeze! More
by kyriakop01
Employees Worked With
April 21, 2023
It's efficient, and all the staff are friendly and helpful. I am very happy with their work. helpful. I am very happy with their work. More
by juliedu2
April 18, 2023
Michael is a great help, I like your style and his communication skills The cashiers need a little more customer service training. They should be the nicest people in the facility. communication skills The cashiers need a little more customer service training. They should be the nicest people in the facility. More
by Omaman
Employees Worked With
Michael Goodman
April 17, 2023
I always get appointment when I need it. I like the friendly customer service that Vitaliy always offers! I like the friendly customer service that Vitaliy always offers! More
by cohintavelarde
Employees Worked With
April 17, 2023
Vitaliy is the best service advisor I have ever worked with. Prompt, couteous and loaded with integraty with. Prompt, couteous and loaded with integraty More
by Abg1955
April 14, 2023
Excellent service. Prompt, comprehensive, and friendly. They always take the time to make you feel appreciated as a customer. Prompt, comprehensive, and friendly. They always take the time to make you feel appreciated as a customer. More
by brendan
April 11, 2023
Working with Muhammed has been great! From answering initial questions as part of my initial car search, to following up with post-sale questions... he was very conscientious, and I never From answering initial questions as part of my initial car search, to following up with post-sale questions... he was very conscientious, and I never felt pressured. More
by jamie76
April 04, 2023
Have been going to Vitaly for a while with service and other car infotainment updates for a couple years now. He is easy to work with and will communicate with you clearly. If the problem is outside his s other car infotainment updates for a couple years now. He is easy to work with and will communicate with you clearly. If the problem is outside his scope, he will ask the mechanic to talk to us. On time delivery of car every time. He is awesome at what he does. More
by Lahari
Employees Worked With
April 02, 2023
Excellent, efficient and customer oriented dealership. This is a corporate culture, not a “one off” with a few experiences. We’ve been exclusively using Herb Gordon Subaru for new vehicles and their ser This is a corporate culture, not a “one off” with a few experiences. We’ve been exclusively using Herb Gordon Subaru for new vehicles and their service for nearly 10 years, and highly recommend them. More
by Nothing Beats a Subaru
April 01, 2023
Muhammad was great with me and my family, he really listen to what I was looking for and found it. I am truly grateful for all the help he provided for us. Thank you so much Muhammad you made my whole listen to what I was looking for and found it. I am truly grateful for all the help he provided for us. Thank you so much Muhammad you made my whole family very happy . More
by Jessie
