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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
May 28, 2022
Vitaliy was on point and super helpful, The Herb Gordon Subaru team is all about great service! Subaru team is all about great service! More
by Let's Go!
Employees Worked With
May 28, 2022
Excellent and timely service! Luis the Service Advisor, was approachable, friendly, professional and very helpful. Highly recommended. Luis the Service Advisor, was approachable, friendly, professional and very helpful. Highly recommended. More
by rivette013
Employees Worked With
Luis Prada
May 26, 2022
Bought my 2012FOZZYXT at a used car dealer up the road, they recommended Herb Gordon. Have had my car serviced by Herb Gordon Subaru ever since. My contact there has been Vitaliy and his customer service they recommended Herb Gordon. Have had my car serviced by Herb Gordon Subaru ever since. My contact there has been Vitaliy and his customer service is much appreciated. Recently brought my Subie in for a noise in the rear wheel area and they noticed leaks from the engine seals. My car was taken care of within 1 week (dealing with warranty company). Personally recommend the Service Department. More
by ginasalazar386
Employees Worked With
May 25, 2022
Excellent non-biased advice. Harry Price is spot-on. I will always deal with this dealership because of Harry Price. He is the reason why We are coming back for a 2023 car. Harry Price is spot-on. I will always deal with this dealership because of Harry Price. He is the reason why We are coming back for a 2023 car. BTW — he is a service guy who talks about pros-cons — not about color and stuff. Very loyal to this brand. More
by Thomas.schendt
Employees Worked With
Harry Price
May 24, 2022
I am very please with the customer service and care for my car at Herb Gordon and Michael Goodman. Always professional and courteous, I would definitely recommend them both to anyone who asks. Thanks Micha my car at Herb Gordon and Michael Goodman. Always professional and courteous, I would definitely recommend them both to anyone who asks. Thanks Michael and Herb Gordon! More
by Robin
Employees Worked With
May 20, 2022
I knew my car needed a lot of TLC going in for this service appt (8-year old car, new tires needed, issues with air conditioner & then some, etc...), & I was very satisfied with the amount of attention service appt (8-year old car, new tires needed, issues with air conditioner & then some, etc...), & I was very satisfied with the amount of attention to my car by my service advisor, Mike Goodman. He told me upfront based on his initial impressions what he thought the car needed, & kept me appraised with the progress of what they found & completed, as the car needed to stay for ~1 1/2 weeks for all the services it needed. Additionally the loaner car they were able to let me use was incredibly helpful since my car had to stay with them, such a great service! I immensely appreciated the communication and explanations, & everything I asked to be inspected &/or fixed was addressed & handled! I & my car feel much safer now! More
by jabrouwers23
Employees Worked With
May 19, 2022
Great service, friendly folks, and made the whole experience as easy as possible for me. I’ll definitely be back! experience as easy as possible for me. I’ll definitely be back! More
by Alice
Employees Worked With
May 13, 2022
Great service from Micheal. Just had our one year, 12,000 mile checkup. In and out in an hour! Just had our one year, 12,000 mile checkup. In and out in an hour! More
by dmevennou
Employees Worked With
May 06, 2022
May 06, 2022
I don’t take my car just anywhere but only Subaru. I’m happy with their service. My car is well maintained. Everyone here is excellent. I’m happy with their service. My car is well maintained. Everyone here is excellent. More
by ctsreading
Employees Worked With
