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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
April 20, 2022
Mike Goodman has been taking care of me for the past 3 years. The whole dealership will take care of you. Guaranteed. years. The whole dealership will take care of you. Guaranteed. More
by AnthonyT
April 18, 2022
This dealership has excellent customer service within the service section of the dealership. I would recommend their service department to others. Particularly Luis Prada who was extremely helpful to me. service section of the dealership. I would recommend their service department to others. Particularly Luis Prada who was extremely helpful to me. More
by Dessire Oladotun
Employees Worked With
Luis Prada
April 17, 2022
Worked again with Michael Goodman and again I have nothing but glowing reviews. He’s great to work with and cares about the customer! Highly recommended servicing your car here nothing but glowing reviews. He’s great to work with and cares about the customer! Highly recommended servicing your car here More
by KH1
Employees Worked With
April 17, 2022
Luis in the service department was very helpful, knowledgeable and very nice. He explain everything that was going to be done with care in a way that I will understand. knowledgeable and very nice. He explain everything that was going to be done with care in a way that I will understand. More
by Eugenia
April 16, 2022
Friendliest people, fair, informative, comfortable waiting area, trustworthy, feels like family, longevity of staff, best service waiting area, trustworthy, feels like family, longevity of staff, best service More
by Jenelrod
Employees Worked With
I miss Claudia she was awesome, Luis Prada, Justin Smith
April 15, 2022
Service dept is great! I’ve always received top notch customer service! Wouldn’t take it anywhere else. Luis is so nice and helpful! I’ve always received top notch customer service! Wouldn’t take it anywhere else. Luis is so nice and helpful! More
by JRB
Employees Worked With
Luis Prada
April 14, 2022
Great customer service! Luis Prada was great making sure I knew exactly what needed to be done to my car, cost and timeframe of completion of service. Luis Prada was great making sure I knew exactly what needed to be done to my car, cost and timeframe of completion of service. More
by Dianafcf
Employees Worked With
Luis Prada
