Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Herb Gordon Subaru

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership
View Awards

3161 Automobile Blvd

Silver Spring, MD

20904

Directions

By Type

Showing 1,640 reviews

April 21, 2022

Had yet again another excellent experience with Herb Gordon and Michael Goodman. They always take care of my car and me. I know my car will be running smoothly and I was treated with respect and caring. More

by arilaric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

April 20, 2022

Mike Goodman has been taking care of me for the past 3 years. The whole dealership will take care of you. Guaranteed. More

by AnthonyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2022

Outstanding assistance from service advisor Luis Prada, who clearly explained the options for the work my car needed. He also took the time to personally remove scuff marks on the car’s exterior that had r More

by sns
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Report | Print
Apr 23, 2022 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

April 20, 2022

I had a great experience with Luis today. He was very helpful and fully explained the service I was getting today. More

by francescacomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Report | Print
Apr 23, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 19, 2022

Friendly and helpful customer service. I was greated promptly and my vehicle was serviced immediately. More

by chellerob14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Report | Print
Apr 22, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

April 18, 2022

This dealership has excellent customer service within the service section of the dealership. I would recommend their service department to others. Particularly Luis Prada who was extremely helpful to me. More

by Dessire Oladotun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Report | Print
Apr 20, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

April 17, 2022

Worked again with Michael Goodman and again I have nothing but glowing reviews. He’s great to work with and cares about the customer! Highly recommended servicing your car here More

by KH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 17, 2022

Luis in the service department was very helpful, knowledgeable and very nice. He explain everything that was going to be done with care in a way that I will understand. More

by Eugenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillippe Odongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
Report | Print
Apr 19, 2022 -

Herb Gordon Subaru responded

Hi Eugenia, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 16, 2022

Friendliest people, fair, informative, comfortable waiting area, trustworthy, feels like family, longevity of staff, best service More

by Jenelrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I miss Claudia she was awesome, Luis Prada, Justin Smith
Report | Print
Apr 19, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2022

Service dept is great! I’ve always received top notch customer service! Wouldn’t take it anywhere else. Luis is so nice and helpful! More

by JRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Report | Print
Apr 18, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1
...
58
59
60
...
164