
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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This is a very well run operation, all of the service members are very professional, Everyone from the drivers, service advisors, the cashier, and even the dealer sales in the other side, are friendly an members are very professional, Everyone from the drivers, service advisors, the cashier, and even the dealer sales in the other side, are friendly and customer focused. The waiting are is very comfortable. The billing is explained thoroughly at every step, I highly recommend Herb Gordon Subaru! More
Mike Goodman is the best service manager in the business. He is communicative, open, honest, and transparent. Even if my next car isn't a Subaru (which in all honesty it probably will be), I would still come He is communicative, open, honest, and transparent. Even if my next car isn't a Subaru (which in all honesty it probably will be), I would still come here for service as long as Mike is around. More
The customer service is excellent and the process for drop off is smooth. The waiting area is clean. Michael is the best! He is so helpful and attentive, taking the best care for his customers to provi drop off is smooth. The waiting area is clean. Michael is the best! He is so helpful and attentive, taking the best care for his customers to provide a very positive experience. More
This dealership got me in and out very quickly and gave me a great deal to fix an issue I was having with my car. Great customer service from Michael! me a great deal to fix an issue I was having with my car. Great customer service from Michael! More
They are always so nice at this location. Michael Goodman is an excellent advisor and explains everything clearly. I always feel confident about the level of service. Michael Goodman is an excellent advisor and explains everything clearly. I always feel confident about the level of service. More
People are friendly and polite. Building is clean, and comfortable. Easy access to drop off and pick up. Building is clean, and comfortable. Easy access to drop off and pick up. More
Angel is the best salesperson I have ever dealt with. He is kind, helpful, and sincere. He made the experience of buying our last car pleasant! He is kind, helpful, and sincere. He made the experience of buying our last car pleasant! More
Mike Sarecky provided me with excellent, caring customer service. This was my first time purchasing a new car from a dealership. Mike was very thorough, gently guiding me through the process. I am deeply gr service. This was my first time purchasing a new car from a dealership. Mike was very thorough, gently guiding me through the process. I am deeply grateful and will definitely refer other family members to Mike. More
Had my oil changed and a recall fixed. Michael was absolutely wonderful. There were cancellations and told me he could fit me in sooner. From there he took great of me and was super helpfu Michael was absolutely wonderful. There were cancellations and told me he could fit me in sooner. From there he took great of me and was super helpful! More
The most pleasant experience I’ve ever had buying a car. Nicest people I’ve ever dealt with. They know their cars inside and out. They are definitely no pressure and a real family atmosphere kind of dealers Nicest people I’ve ever dealt with. They know their cars inside and out. They are definitely no pressure and a real family atmosphere kind of dealership. Debbie is great to work with! I would recommend her to anyone looking for a good deal on a car. Marc was great in the finance office too! Great experience! More