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Herb Gordon Subaru

Silver Spring, MD

4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,640 reviews

April 09, 2022

This is a very well run operation, all of the service members are very professional, Everyone from the drivers, service advisors, the cashier, and even the dealer sales in the other side, are friendly an More

by Andreas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Apr 11, 2022 -

Herb Gordon Subaru responded

Hi Andreas, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 09, 2022

Mike Goodman is the best service manager in the business. He is communicative, open, honest, and transparent. Even if my next car isn't a Subaru (which in all honesty it probably will be), I would still come More

by JayMoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercy, Laurie
Apr 11, 2022 -

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Mike will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

April 07, 2022

The customer service is excellent and the process for drop off is smooth. The waiting area is clean. Michael is the best! He is so helpful and attentive, taking the best care for his customers to provi More

by TFERRARA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team, Michael will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 07, 2022

This dealership got me in and out very quickly and gave me a great deal to fix an issue I was having with my car. Great customer service from Michael! More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Herb Gordon Subaru responded

Hi Emily, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2022

They are always so nice at this location. Michael Goodman is an excellent advisor and explains everything clearly. I always feel confident about the level of service. More

by kcostic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team, Michael Goodman will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 05, 2022

People are friendly and polite. Building is clean, and comfortable. Easy access to drop off and pick up. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Herb Gordon Subaru responded

Hi Joyce, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2022

Angel is the best salesperson I have ever dealt with. He is kind, helpful, and sincere. He made the experience of buying our last car pleasant! More

by Sarabkrauss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Salguero
Apr 07, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 02, 2022

Mike Sarecky provided me with excellent, caring customer service. This was my first time purchasing a new car from a dealership. Mike was very thorough, gently guiding me through the process. I am deeply gr More

by rumodeste
Recommend Dealer
Yes
Employees Worked With
Mike Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Herb Gordon Subaru responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

Had my oil changed and a recall fixed. Michael was absolutely wonderful. There were cancellations and told me he could fit me in sooner. From there he took great of me and was super helpfu More

by pkwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2022

The most pleasant experience I’ve ever had buying a car. Nicest people I’ve ever dealt with. They know their cars inside and out. They are definitely no pressure and a real family atmosphere kind of dealers More

by Sheriff Dub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Colt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Herb Gordon Subaru responded

Hi Sheriff, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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