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Herb Gordon Subaru
Silver Spring, MD
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,640 reviews
March 25, 2022
Great service. Adviser explained everything that was needed and should be taken care of as soon as possible. Adviser explained everything that was needed and should be taken care of as soon as possible. More
by Jackie
Employees Worked With
March 24, 2022
Michael was very helpful with me today- he made this process go very smoothly and made sure to frequently check in. process go very smoothly and made sure to frequently check in. More
by Reesef
March 15, 2022
I had a terrific time with Debbie and Herb Gordon Subaru where I recently bought my Crosstrek. I wasn't pressured to get a higher end model and everything went smoothly despite the current shortage of Subar where I recently bought my Crosstrek. I wasn't pressured to get a higher end model and everything went smoothly despite the current shortage of Subarus. Would certainly recommend. More
by Nick
Employees Worked With
March 15, 2022
Michael and Luis made this experience absolutely amazing, they were respectful, efficient and made my time waiting feel like nothing. they were respectful, efficient and made my time waiting feel like nothing. More
by Flowerbomb91
March 14, 2022
Excellent customer experience starting with the ease to make an appointment to finalizing the purchase and pick-up of vehicle. I appreciate Angel Salguero's patience and attention to detail. Angel Salgue make an appointment to finalizing the purchase and pick-up of vehicle. I appreciate Angel Salguero's patience and attention to detail. Angel Salguero has a wonderful way of communicating and sharing his knowledge about vehicles. He went above and beyond. From the moment I stepped into the dealership, I felt welcomed. Kudos to the person at the entrance to the dealership. Just as Mr. Salguero shared, the finance process was one of the best ever - pleasant, efficient, but yet just the right level of information. Thank you! More
by lasterMARCH2022
Employees Worked With
Angel Salguero, Eric Monnig
March 13, 2022
I wanted an extra Subaru Crosstrek Start Up Guide --- David made it happen. It wasn't easy but his customer focus and service made it possible for me to receive within 2 days. GREAT job David made it happen. It wasn't easy but his customer focus and service made it possible for me to receive within 2 days. GREAT job More
by airhero2
March 11, 2022
Herb Gordon Subaru is the only place I will take my car to get serviced at! Rodney is very nice and attentive and is a great service advisor to get serviced at! Rodney is very nice and attentive and is a great service advisor More
by SamRobledo
Employees Worked With
March 06, 2022
Mike was extremely collaborative with our Subaru order, and helped us when we needed to go in a different direction as well. We appreciated his honesty and integrity. and helped us when we needed to go in a different direction as well. We appreciated his honesty and integrity. More
by gmgbee
Employees Worked With
March 03, 2022
Another fantastic experience with the Silver Spring team! Very enjoyable to sit and wait while the magic happens Very enjoyable to sit and wait while the magic happens More
by nsaft86
