Herb Gordon Subaru

I have had nothing but pleasant experiences at Herb Gordon. I always enjoy interacting with Mike Goodman, and always try to schedule my service appointments with him. Mike makes the routine preventativ Gordon. I always enjoy interacting with Mike Goodman, and always try to schedule my service appointments with him. Mike makes the routine preventative maintenance trips a fun-filled time. Even when Herb Gordon Subaru is especially busy, Mike seems to always stay positive and outgoing with his customers while they wait. More

I’ve been here twice for maintenance and the experiences have been very positive. Prices are fair, problems are fixed, and customer service is great. The technicians there are very capable. In the first ins have been very positive. Prices are fair, problems are fixed, and customer service is great. The technicians there are very capable. In the first instance, they trouble shot an AT Oil temp light warning (Automatic Transmission Oil temp) to an electronic issue in my rear taillight. It fixed the problem. My second experience too with a tire change was also good. Mike Goodman explained each problem well and kept me well informed on the timeline to fix each issue. More

Rodney was great, Prompt and knowledgeable. The cashier area is always slower than expected. I hope they get more support than they have. area is always slower than expected. I hope they get more support than they have. More

First let me say I have on my car now for six years and I’ve only gone to Herb Gordon dealership to have it serviced. I did not buy my car from them but you would not know that based on the way I’ve been t I’ve only gone to Herb Gordon dealership to have it serviced. I did not buy my car from them but you would not know that based on the way I’ve been treated by Mr. Rodney Rogers my service advisor. He has been with me since I’ve had my car and has made it a point to not only treat me well but to go well above above and beyond. As a woman when I go into dealerships I’m a little bit tight because I know that I’m treated differently because I’m not a man but Mr. Rogers never did that with me. He always showed me the upmost respect he always made sure I understood everything that was going on with my car and he made it a point to make sure that my car was OK when I left. I just wanna take a moment to say thank you to him publicly and let him know that his professionalism and kindness towards me is not gone unnoticed. You definitely have a superstar in him at your organization. More

Michael is personable, informative, thorough and a pleasure to know. The only place I’ll take my car. pleasure to know. The only place I’ll take my car. More

oh my God! hands down... best customer service in car industry. DEBBIE COLT is her name. I was so fascinated with her customer service that I didn't even see the car and purchased! she is awesome! Subaru industry. DEBBIE COLT is her name. I was so fascinated with her customer service that I didn't even see the car and purchased! she is awesome! Subaru is very reliable car and I trust this brand. But also I trust Debbie and Herb Gordon! thank you for awesome experience! More

Highly recommend! Met all of my service needs; everyone was welcoming, efficient, timely. Michael was super transparent/honest about my car, helpful, efficient, and kind and funny as well! was welcoming, efficient, timely. Michael was super transparent/honest about my car, helpful, efficient, and kind and funny as well! More

Always so helpful! Thankful to have my car fixed and have a loaner vehicle. Thank you so much! have a loaner vehicle. Thank you so much! More

Delightful experience! Listened to what I needed and asked clarifying questions to be sure we were on the same page. Communicative, gregarious, and genuinely cared about my experience. Excellent! asked clarifying questions to be sure we were on the same page. Communicative, gregarious, and genuinely cared about my experience. Excellent! More

The Service Employee Michael was very courteous to our needs while we were getting our car serviced and was very helpful. needs while we were getting our car serviced and was very helpful. More