Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Vitaliy took great care on my last visit for a nail in my tire, he went above and beyond to make my experience and wait pleasant. tire, he went above and beyond to make my experience and wait pleasant. More
Can not say enough good things about the service at Herb Gordon and the service advising team. They really take the time to explain what's going on with your vehicle and are willing to work with you on prio Gordon and the service advising team. They really take the time to explain what's going on with your vehicle and are willing to work with you on prioritizing repairs/maintenance to focus and what's needed right now versus what may be able to wait. Repairs are done right the first time and the repairs are done in a time efficient manner. Will no longer bring my car anywhere else. Have worked with Jerell and Vitaliy and they are both awesome. More
It's efficient, and all the staff are friendly and helpful. I am very happy with their work. helpful. I am very happy with their work. More
Michael is a great help, I like your style and his communication skills The cashiers need a little more customer service training. They should be the nicest people in the facility. communication skills The cashiers need a little more customer service training. They should be the nicest people in the facility. More
Vitaliy is the best service advisor I have ever worked with. Prompt, couteous and loaded with integraty with. Prompt, couteous and loaded with integraty More
I always get appointment when I need it. I like the friendly customer service that Vitaliy always offers! I like the friendly customer service that Vitaliy always offers! More
Excellent service. Prompt, comprehensive, and friendly. They always take the time to make you feel appreciated as a customer. Prompt, comprehensive, and friendly. They always take the time to make you feel appreciated as a customer. More
Have been going to Vitaly for a while with service and other car infotainment updates for a couple years now. He is easy to work with and will communicate with you clearly. If the problem is outside his s other car infotainment updates for a couple years now. He is easy to work with and will communicate with you clearly. If the problem is outside his scope, he will ask the mechanic to talk to us. On time delivery of car every time. He is awesome at what he does. More
Fast, honest and excellent service. Friendly staff. Easy to find location. Clean enjoyable waiting area. Friendly staff. Easy to find location. Clean enjoyable waiting area. More
Excellent service department, free car wash with any service, easy to set up appointments, great waiting lounge service, easy to set up appointments, great waiting lounge More