Herb Gordon Subaru - Service Center

On July 8th, 2022, Friday, Rodney Rogers and Vitaliy Khlebnikov were very courteous, polite, friendly, and helpful in proving me with excellent customer care when it came to servicing my car with the Khlebnikov were very courteous, polite, friendly, and helpful in proving me with excellent customer care when it came to servicing my car with the right parts, service, and care. -Vanessa- (Silver Spring) More

Excellent service from start to finish. I would like to say my Service Advisor Mr. Luis Prada really took good care of me and my Subaru Outback. Thank you so much!!! I would like to say my Service Advisor Mr. Luis Prada really took good care of me and my Subaru Outback. Thank you so much!!! More

I’ve always had a positive experience here. Everyone is very friendly and work has been done on time. Very pleasant waiting area. Everyone is very friendly and work has been done on time. Very pleasant waiting area. More

Friendly and professional service staff. The estimated wait time was accurate. The waiting area was clean and comfortable. The estimated wait time was accurate. The waiting area was clean and comfortable. More

Michael is great he always makes sure my car is in good hands and tip top shape hands and tip top shape More

Luis did a fabulous job sharing information about the service recommendations for my car. He made an extra effort to make sure I didn't feel that he was being pushy and explained the long-term benefit of service recommendations for my car. He made an extra effort to make sure I didn't feel that he was being pushy and explained the long-term benefit of addressing the issues presented sooner rather than later. Then, he left me to make a decision that worked for me. I appreciate this approach immensely. More

I was treated like an intelligent human being, which, as a woman, is rare at other brand's dealerships, but pleasantly common among Subaru. The work to my outback was completed quickly and explained thoroug a woman, is rare at other brand's dealerships, but pleasantly common among Subaru. The work to my outback was completed quickly and explained thoroughly. More

I’ve been having my car serviced here for over 10 years. Everyone is incredibly attentive, considerate, and great to work with. Michael always goes above and beyond, and I feel confident that I’m being serv Everyone is incredibly attentive, considerate, and great to work with. Michael always goes above and beyond, and I feel confident that I’m being served with honesty and consideration. I really don’t think any other dealership or service center can compare. More

Luis was great! ! He communicated all the repair evaluation results quickly and made suggestions and rated the repairs to help prioritize the repairs based on what I ! He communicated all the repair evaluation results quickly and made suggestions and rated the repairs to help prioritize the repairs based on what I could afford. Pleasure working with Luis to complete my servicing experience. More

Michael Goodman was OUTSTANDING. He was a real pleasure to deal with. He took great care of my service requirement and was exceedingly cordial to interact with. He is a terrific guy He was a real pleasure to deal with. He took great care of my service requirement and was exceedingly cordial to interact with. He is a terrific guy and Herb Gordon Subaru is lucky to have him. Thank you Mike! More