Herb Gordon Subaru - Service Center

Michael was a conscientious and proactive service advisor. Felt well taken care of and the prompt attentive service was refreshing! Very happy with the service. advisor. Felt well taken care of and the prompt attentive service was refreshing! Very happy with the service. More

Dropped off my 2019 Forester for a recall repair. While there I also scheduled a stero repair, no sound from rear speakers, a wheel curb rash, and scratches on the rear door. The recall was done, the stero there I also scheduled a stero repair, no sound from rear speakers, a wheel curb rash, and scratches on the rear door. The recall was done, the stero required a new Amp, and 3 new speakers, requiring a trip to another repair facility. The wheel repair came out like new, also done at another Mile One dealership nearby. The door, although the body shop didn't think it would buff out, also looks new again. Absolutely 100% satisfied, they took the time to it right. Have been a customer since 1996. More

Solved the problem in one day inexpensively. All personnel are completely respectful and professional. Excellent loaner car. No pressure to upsell additional repairs. Vitaliy is always great to work personnel are completely respectful and professional. Excellent loaner car. No pressure to upsell additional repairs. Vitaliy is always great to work with. More

Herb Gordon Subaru is the best. I called today with a problem and they took care of it today! Work is always excellent- dealership spotless! problem and they took care of it today! Work is always excellent- dealership spotless! More

Great dealership super helpful service department. The moon roof in my 2020 Subaru ascent developed a stress fracture . They had a replacement in stock and had me in and out in less than an hour and a h moon roof in my 2020 Subaru ascent developed a stress fracture . They had a replacement in stock and had me in and out in less than an hour and a half. repair was covered by the vehicle warranty. More

As always, service was wonderful, everyone courteous, and that is why I continue to make the 40 mile trip to get service done. I will continue to make that drive. that is why I continue to make the 40 mile trip to get service done. I will continue to make that drive. More

The staff is consistently pleasant, helpful, professional and kind. The service work is well and efficiently done. I usually wait for my car instead of dropping it off. The waiting area is spacious and quiet and kind. The service work is well and efficiently done. I usually wait for my car instead of dropping it off. The waiting area is spacious and quiet. There are plenty of empty chairs and lots of hand sanitizer available, too! More

I showed up the wrong day for my appointment and, as busy as they were, they took me and my car was serviced! Thank you! as they were, they took me and my car was serviced! Thank you! More

Exceptional Service by Herb Gordon. The Service Advisors know Subaru cars and provide accurate advice on the maintenance. All questions are answered and the advice is designed to keep the Subaru in dependab know Subaru cars and provide accurate advice on the maintenance. All questions are answered and the advice is designed to keep the Subaru in dependable condition. Quality service at a reasonable price is the reason continue to bring my Subaru to Herb Gordon. More

I brought my car to the dealer for more complex issues and oversight even though the prices are higher than other services providers. The loaner car cut off numerous times. That was a dangerous situatio and oversight even though the prices are higher than other services providers. The loaner car cut off numerous times. That was a dangerous situation several times and almost resulted in several accidents. Why did that happen? More