Herb Gordon Subaru - Service Center
Silver Spring, MD
1,155 Reviews of Herb Gordon Subaru - Service Center
Exceptional Service by Herb Gordon. The Service Advisors know Subaru cars and provide accurate advice on the maintenance. All questions are answered and the advice is designed to keep the Subaru in dependab know Subaru cars and provide accurate advice on the maintenance. All questions are answered and the advice is designed to keep the Subaru in dependable condition. Quality service at a reasonable price is the reason continue to bring my Subaru to Herb Gordon. More
I brought my car to the dealer for more complex issues and oversight even though the prices are higher than other services providers. The loaner car cut off numerous times. That was a dangerous situatio and oversight even though the prices are higher than other services providers. The loaner car cut off numerous times. That was a dangerous situation several times and almost resulted in several accidents. Why did that happen? More
Excellent service, very profesional. Good discount, I Excellent service, very profesional. Good discount, I consider the waiting time to be adequate. Very organized, good communication. I would recommen Excellent service, very profesional. Good discount, I consider the waiting time to be adequate. Very organized, good communication. I would recommend the service to my family and friends More
Superb service. Listens to issues, sends reminders, service rep is knowledgeable and takes your concerns and questions and responds and takes care of them, timely work, work done correctly service rep is knowledgeable and takes your concerns and questions and responds and takes care of them, timely work, work done correctly More
I cannot say enough great things about the service department (especially Vitaliy). They consistently exceed my expectations. They have turned a very stressful situation into a wonderful experience. department (especially Vitaliy). They consistently exceed my expectations. They have turned a very stressful situation into a wonderful experience. More
While visiting from NC my warning lights came on that I had no EyeSight/service engine. Found Herb Gordon searching on my phone and the service department was very accommodating and friendly, taking care had no EyeSight/service engine. Found Herb Gordon searching on my phone and the service department was very accommodating and friendly, taking care of me and my little dog. WARNING: Make sure your gas cap is probably installed after filling your tank. That was the cause of my problem that required the dealer to reset. Thanks to Michael who took good care of us! More
Everything was fast and smooth thanks to Rodney! He never disappoints 10/10 service!!! Makes sure I’m in and out in a timely manner. disappoints 10/10 service!!! Makes sure I’m in and out in a timely manner. More
My appointment was honored right on time. Plus finished service sooner than expected. Very friendly service department. Great free coffee plus they kept me constantly informed. service sooner than expected. Very friendly service department. Great free coffee plus they kept me constantly informed. More
Very good experience with 1 yr. maintenance. Service Advisor, Rob Jackson was friendly, helpful and very efficient. Work was done well and on time - just as predicted. Advisor, Rob Jackson was friendly, helpful and very efficient. Work was done well and on time - just as predicted. More
I highly recommend Herb Gordon Subaru. They are friendly and always look out for my best interest. I will be buying from them again, no doubt! and always look out for my best interest. I will be buying from them again, no doubt! More