Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Great service!! Michael is a gem:)..and even when I Great service!! Michael is a gem:) ..and even when I thought I left my house keys there, they went and checked all over for me! Great service!! Michael is a gem:) ..and even when I thought I left my house keys there, they went and checked all over for me! More
Professional, knowledgeable staff, understood the reason for my visit, kept their word regarding timing (how long it is going to take), explained in depth all necessary repairs, step by srep. for my visit, kept their word regarding timing (how long it is going to take), explained in depth all necessary repairs, step by srep. More
Amazing service as always! Had my 50th anniversary WRX in for what appeared to be some bubbling or melting of the housing in both led headlights. They were both able to be replaced under warranty! Hands down for what appeared to be some bubbling or melting of the housing in both led headlights. They were both able to be replaced under warranty! Hands down the best service advisor out there. The man needs a pay raise. More
Worry Free Service It's saying a lot when your car has a problem and you say to yourself "at least I get to see Michael." Michael always provides fantastic service and h It's saying a lot when your car has a problem and you say to yourself "at least I get to see Michael." Michael always provides fantastic service and honest advice about the best course of action when something goes wrong. It feels good to just drop the car off and know you'll be taken care of. Life is stressful enough without worrying about being scammed when your car needs a repair. The ability to get a free courtesy car, doughnut, and a nice work space are a great bonus. More
It's always nice to walk into the service area and see happy and friendly faces. I normally wait while my car gets serviced but today I needed a rental car. I don't remember the lady's name who helped me happy and friendly faces. I normally wait while my car gets serviced but today I needed a rental car. I don't remember the lady's name who helped me but even though she was very busy she was patient and very nice. More
It is certainly a pleasure to work with Harry Price as my service advisor. He is very courteous, friendly, knowledgeable, and always addresses my concerns. service advisor. He is very courteous, friendly, knowledgeable, and always addresses my concerns. More
Got me in to a scheduled maintenance visit same day despite not having available appointments. Got the work done in a speedy 2 hours when the team was available in between the other appointments. Still despite not having available appointments. Got the work done in a speedy 2 hours when the team was available in between the other appointments. Still washed it and got me out of there with courteous service the whole time. *Vitaliy (sorry for the spelling mate) really went above and beyond what I could have hoped for. More
Great service department. Honest, professional, courteous. Vitaly and the rest of the team are fantastic! Very helpful. Upfront about what needs to happen with your vehicle, and if you need somethi courteous. Vitaly and the rest of the team are fantastic! Very helpful. Upfront about what needs to happen with your vehicle, and if you need something else done. More
This dealership always give me an impression that they are genuinely concerned about the problems the customers have on their vehicles and they are very honest. They handle the problems very professionall are genuinely concerned about the problems the customers have on their vehicles and they are very honest. They handle the problems very professionally. I am very satisfied with their service. More