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Heritage Cadillac
Lombard, IL
1,108 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,108 reviews
April 20, 2019
Consistently High Quality Service Every time I visit Heritage Cadillac I am impressed with the friendliness and professionalism of the employees. This makes for a pleasant experience Every time I visit Heritage Cadillac I am impressed with the friendliness and professionalism of the employees. This makes for a pleasant experience when I bring my car in for service. More
by Chuck375
Employees Worked With
Chris
Helpful April 19, 2019
No pressure, no nonsense. Came in to look at an i-MiEV they had used from a trade in. Frank gave my wife and I all the time we needed to look at the vehicle and decide if we wa Came in to look at an i-MiEV they had used from a trade in. Frank gave my wife and I all the time we needed to look at the vehicle and decide if we wanted to purchase. Whole sales team was very relaxed and professional, and even though we were there for hours, we never felt pressured to buy. We did end up purchasing, and at a great price too. Vehicle checked out fine at a subsequent vehicle inspection. Great working with all of them for a no-stress car purchase More
by mwdurr
Employees Worked With
Frank Wadda
April 19, 2019
Excellent Service My wife brought in my XT5 for service and everything was handled perfectly. The work was explained to her and was done in a very timely manner My wife brought in my XT5 for service and everything was handled perfectly. The work was explained to her and was done in a very timely manner More
by pclarkeiii
Employees Worked With
Roger Fowler
April 13, 2019
Knew what I wanted and found it. They found the car XT4 that I was looking for and then they didn't try to sell me something I didn't want or need. They found the car XT4 that I was looking for and then they didn't try to sell me something I didn't want or need. More
by FrankV
April 12, 2019
experience The sales Manager Keith and the salesman Tommy were great to deal with, from the coffee to the conversation was fantastic.... Highly recommend Heritag The sales Manager Keith and the salesman Tommy were great to deal with, from the coffee to the conversation was fantastic.... Highly recommend Heritage cadillac. More
by mike6000
April 10, 2019
Great experience! Had a wonderful experience at Heritage Cadillac! The dealership itself is beautiful. Great customer service and they made me feel appreciated. I would Had a wonderful experience at Heritage Cadillac! The dealership itself is beautiful. Great customer service and they made me feel appreciated. I would definitely recommend buying and servicing your car from the kind folks of Heritage Cadillac. More
by MMI
April 07, 2019
Car maintenance Heritage will always be my dealer of choice. My car consultant Henry B. is always there to take car of my car needs. He’s very professional and kind Heritage will always be my dealer of choice. My car consultant Henry B. is always there to take car of my car needs. He’s very professional and kind. When I enter the dealership he knows me but name and that makes me feel like family. I trust you guys with all my car needs. While paying my invoice the clerk seem a little frustrated with her day. Please let her know no matter how bad it gets she must maintain a smile. The customer or someone is always watching. Thank you for caring about your customers. Sincerely, Cathy R More
by Catcat19
April 05, 2019
Professional & Attentive This was my 2nd transaction at Heritage - one purchase and now a lease. The salesman, Joe Ignoffo, was very professional and attentive to my deciding This was my 2nd transaction at Heritage - one purchase and now a lease. The salesman, Joe Ignoffo, was very professional and attentive to my deciding between a purchase or lease. I appreciated the information and analysis for both options as well as deciding on a particular model. There was no fast -talk or pressure to make a decision on my first visit. I appreciated the professionalism and concern afforded me. I am very happy with my decision and know that Heritage will be my first stop in the future. More
by Mike46
Employees Worked With
April 04, 2019
Very pleasant no pressure Found exact car I wanted. Did not pressure me to take what they had. This is the fourth car i have from heritage very happy. Found exact car I wanted. Did not pressure me to take what they had. This is the fourth car i have from heritage very happy. More
by Bigdaddy
Employees Worked With
Todd Cunningham
April 04, 2019
Superior Service!! Carlos was extremely helpful from the start of our purchase to the end. He was very diligent in his work, he was prompt to communicate any question th Carlos was extremely helpful from the start of our purchase to the end. He was very diligent in his work, he was prompt to communicate any question that my husband and I had. We have never had just a pleasant experience in car shopping like the way Carlos and the Team gave us. Thank you and look forward to buying from you in the near future. More
by jsolis
Employees Worked With
Carlos Aguayo
