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Heritage Cadillac
Lombard, IL
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
March 02, 2019
Service Heritage Cadillac is awesome. I drive two hours to go to this dealership because of the awesome people that take care of you here. Mark and Burrell in Heritage Cadillac is awesome. I drive two hours to go to this dealership because of the awesome people that take care of you here. Mark and Burrell in service are superb. Sue in checkout awesome. Chris who works on my car wealth of knowledge. I have numerous Cadillac dealerships in my area but heritage worth the drive Like no other I’ve ever been to. More
by Brenda
Employees Worked With
Mark Burrell sue Kathy Chris all rock stars
March 02, 2019
Friendly and Prompt Service The service provided was complete, Burrell took the time to make sure all my services concerns were addressed and cared for, thereby eliminating the n The service provided was complete, Burrell took the time to make sure all my services concerns were addressed and cared for, thereby eliminating the need to make unnecessary returns and using my time wisely. More
by Rfulton
Employees Worked With
Burrell
February 28, 2019
Great experience We have leased Cadillacs from Heritage before, always a great experience. We will be returning clients again in the future. Thank you again, Tom Capp We have leased Cadillacs from Heritage before, always a great experience. We will be returning clients again in the future. Thank you again, Tom Capps. More
by RayM
Employees Worked With
February 28, 2019
She Luv's the car Seen car on the internet and you actually checked and had it. Fran the sales girl was knowledgeable and informative. Everyone was so mice and actually Seen car on the internet and you actually checked and had it. Fran the sales girl was knowledgeable and informative. Everyone was so mice and actually kind of fun. Very happy with this purchase and the process! More
by Diedrich
Employees Worked With
February 26, 2019
Great Sealership, very customer service oriented Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock! The service area folks are vary helpful, Mike was great get Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock! The service area folks are vary helpful, Mike was great getting the service on my car completed quickly so I could make an appointment. Much appreciated. More
by MB8195
February 22, 2019
Impechable service and care Called late in the day (after 4PM) to advise Burrell of service messages that displayed in the DIC. He told me to come right over and would wait for m Called late in the day (after 4PM) to advise Burrell of service messages that displayed in the DIC. He told me to come right over and would wait for me. He set me up with a loaner and took care of everything. Once again great service from Burrell. He really make bringing the car in for service seamless. More
by Sirle3
February 21, 2019
A Blessing Thank you Fran for making the purchase of our new vehicle a success! We appreciate your efforts & hard work to get the deal done. You were very helpf Thank you Fran for making the purchase of our new vehicle a success! We appreciate your efforts & hard work to get the deal done. You were very helpful in getting us the most for our trade in and following up on any questions we had. You’re awesome. More
by The Glaspers
Employees Worked With
February 19, 2019
Happy Wisconsin Customers!! We had a great experience at Heritage Cadillac with our salesperson, Fran. She came in on her day off, greeted us with a warm smile and had our vehicl We had a great experience at Heritage Cadillac with our salesperson, Fran. She came in on her day off, greeted us with a warm smile and had our vehicle warm and ready for us to take a test drive. She was not overbearing, was concerned about our comfort and was very knowledgeable. She was the first salesperson that we have felt totally comfortable with.. She was down to earth and very easy to do business with. We would highly recommend Fran and Heritage Cadillac to all of our friends. Thank you for the great experience. More
by Zak and Tesla 87!
Employees Worked With
February 19, 2019
Another great experience Heritage Cadillac consistently exceeds expectations. Brought my 2019 Cadillac in for my first oil change and tire rotation. From arrival at their cl Heritage Cadillac consistently exceeds expectations. Brought my 2019 Cadillac in for my first oil change and tire rotation. From arrival at their clean service center to departure, everyone was friendly and professional. The waiting room is stocked with snacks, water and coffee. There is a tv plus interesting current magazines. The car was ready in less than the anticipated time. Nice people to do business with from buying, leasing and service. More
by Karen K.
February 18, 2019
Overall great experience. . Chris Halley, service consultant is excellent. He had not seen me for about a year and made me feel right at home when I arrived. He keep me aware o Chris Halley, service consultant is excellent. He had not seen me for about a year and made me feel right at home when I arrived. He keep me aware of the status of my car throughout the entire time I my car was there. He is an outstanding member of the Heritage team!! More
by elvis33
Employees Worked With
Chris Halley
