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Heritage Cadillac
Lombard, IL
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
January 30, 2019
Service Helpful! Listens to your concerns without judging you. Gives you time to talk with your spouse about the suggested repairs needed for your car befo Helpful! Listens to your concerns without judging you. Gives you time to talk with your spouse about the suggested repairs needed for your car before having them done. More
by ballete
January 28, 2019
Basil made our car buying experience great! Thank you very Basil for making our car buying experience at great one! I will be sure to refer my family and friends. You are awesome! Thank you very Basil for making our car buying experience at great one! I will be sure to refer my family and friends. You are awesome! More
by Pryor
Employees Worked With
January 28, 2019
Key not recognized Knew the problem and took care of it in a reasonable time talked to me about the price that’s why I always bring my car back for service Knew the problem and took care of it in a reasonable time talked to me about the price that’s why I always bring my car back for service More
by Bebemypup1226
Employees Worked With
Burrell
January 26, 2019
Great The service was great and would recommend to everyone. Tommy Capps went out of his way to accommodate us with the service on my vehicle. The service was great and would recommend to everyone. Tommy Capps went out of his way to accommodate us with the service on my vehicle. More
by gizmo
January 24, 2019
Great experience The employees were very nice and friendly. They answered questions politely and asked if we wanted coffee or water while we waited. It was a pleasant The employees were very nice and friendly. They answered questions politely and asked if we wanted coffee or water while we waited. It was a pleasant experience. More
by milanco05
Employees Worked With
January 23, 2019
Great used car purchase experience We had a very nice salesperson who called us back after our initial visit. They considered our offer and we struck a fair deal and we now own a great We had a very nice salesperson who called us back after our initial visit. They considered our offer and we struck a fair deal and we now own a great car. We have owned the car for nearly 1 year and it performs like new. Fantastic car buying experience! More
by GMGuy
Employees Worked With
January 18, 2019
customer review of service and body department I had service ( ignition cylinder) and body work done and the staff could not have been more accomodating! I would recommend this dealership to any I had service ( ignition cylinder) and body work done and the staff could not have been more accomodating! I would recommend this dealership to anyone. More
by HMKB
January 17, 2019
Courteous friendly, courteous and answered all my questions. Price was reasonable. Too bad car wash was closed due to cold weather as my car was dirty.. friendly, courteous and answered all my questions. Price was reasonable. Too bad car wash was closed due to cold weather as my car was dirty.. More
by DeeDee
Employees Worked With
Mark and Burell
January 17, 2019
Excellent dealership very attentive to your needs ! Darren the general manager and his staff could not have done more for me. Very attentive to your needs, professional and easy to deal with. I woul Darren the general manager and his staff could not have done more for me. Very attentive to your needs, professional and easy to deal with. I would recommend Heritage Cadillac to anyone looking to be treated the right way and have a good experience. More
by Nick P
January 15, 2019
Service done right Got the job done in less than time projected and the service rep help fix something on an unrelated matter with the car. Would not take my caddy anyw Got the job done in less than time projected and the service rep help fix something on an unrelated matter with the car. Would not take my caddy anywhere else the Heritage Cadillac More
by digs
Employees Worked With
Burnell
