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Heritage Cadillac
Lombard, IL
1,108 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,108 reviews
December 05, 2018
Seville on XTS Chris in service was great He keep me informed , discussed need for tires on my next oil change visit , Cashier was friendly and efficient . Chris in service was great He keep me informed , discussed need for tires on my next oil change visit , Cashier was friendly and efficient . Everyone greeting me in a friendly manner when I arrived. Don Z. More
by Donald123
Employees Worked With
Chris in service
Helpful December 04, 2018
Very pleased Joe,Keith and Kim all made me feel important as a new customer after a bad experience at Patrick Cadillac. My first Cadillac Escalade they made it po Joe,Keith and Kim all made me feel important as a new customer after a bad experience at Patrick Cadillac. My first Cadillac Escalade they made it possible. Joe calls offen to said hello. Your crew of dealer and were very friendly. Even up to now I'm even more satisfied. I'm ever happier because of Mark Brennan an old service advisor from Willowbrook Ford is on the team. More
by Kevin64
December 04, 2018
great service and timely the service was great and timely. Atmosphere was great everyone was very friendly. Waiting was warm, snacks and water was available. The washroom w the service was great and timely. Atmosphere was great everyone was very friendly. Waiting was warm, snacks and water was available. The washroom was very clean. More
by barb123
Employees Worked With
burrell
December 03, 2018
Excellent The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my auto. More
by 2 Caddies
Employees Worked With
December 01, 2018
Professional, ethical and courteous. Bail, Tim, and Matt made it easy to buy from your dealership. All 3 of them were real pros. Thank you and look forward to buying from you in future. Bail, Tim, and Matt made it easy to buy from your dealership. All 3 of them were real pros. Thank you and look forward to buying from you in future. More
by Jayt
December 01, 2018
Excellent service The service advisor Burrell helped me make the decision for what I needed to have done at this time. It was good to have a car wash also The service advisor Burrell helped me make the decision for what I needed to have done at this time. It was good to have a car wash also More
by camper17
Employees Worked With
Burrell Henry
November 29, 2018
Joe Ignoffo is excellent! The entire process is excellent. Great service, great people. Joe Ignoffo & Darren Shaffert are especially helpful and good at their jobs. I would The entire process is excellent. Great service, great people. Joe Ignoffo & Darren Shaffert are especially helpful and good at their jobs. I would highly recommend Heritage to other car buyers. More
by fogzcaddyz
November 29, 2018
Repair Still trying to figure out the issue. Sporadic issue with car. Waiting to take car back when it happens more consistently. Will keep trying it. Still trying to figure out the issue. Sporadic issue with car. Waiting to take car back when it happens more consistently. Will keep trying it. More
by Me
Employees Worked With
Michael and Phil
November 28, 2018
Love Heritage Cadillac sales and Service Had an oil change on my new XT5 yesterday. My usual service guy left Heritage last summer so I was feeling a little lost. Mark took care of me yesterd Had an oil change on my new XT5 yesterday. My usual service guy left Heritage last summer so I was feeling a little lost. Mark took care of me yesterday and he was awesome. He is a great guy. Thanks Heritafe, for hiring such nice people. More
by CaddyGirl
November 24, 2018
Replaced Headlight I contacted Michael Ammerman on Monday afternoon to set up an appointment for Tuesday afternoon to replace the passenger's headlight. Everything went I contacted Michael Ammerman on Monday afternoon to set up an appointment for Tuesday afternoon to replace the passenger's headlight. Everything went very smoothly. More
by len2018
Employees Worked With
Michael Ammerman
