
Heritage Cadillac
Lombard, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,113 reviews
Good Service Always I have getting my cars from you all since the Cadillac Dealership left Oak Park. I started with a 2003 CTS. I always come to Heritage for everyth I have getting my cars from you all since the Cadillac Dealership left Oak Park. I started with a 2003 CTS. I always come to Heritage for everything dealing with my cars. Yours sales people and service staff are friendly, helpful and know what they are talking about. Thanks for the great service. More
Exceptional Customer Service This is my second time buying a car from Heritage Cadillac. My salesperson each time was Fran Scepanovich. She is what makes me come back. She knows This is my second time buying a car from Heritage Cadillac. My salesperson each time was Fran Scepanovich. She is what makes me come back. She knows my taste and exactly what I'm looking for. She pays attention to detail, and knows exactly what to do to make her customers feel comfortable. I will continue to buy my cars from Fran and Heritage Cadillac. More
Amazing Experience! I just want to start off by saying that this was the most pleasant experience I've had at any dealership! Very polite, accommodating, and most importa I just want to start off by saying that this was the most pleasant experience I've had at any dealership! Very polite, accommodating, and most importantly felt like family. From the moment I was picked up at the airport, to being greeted at the dealer, I have nothing but good words to say. If you're in the market for a pre-owned Cadillac, see Fran, you will not be disappointed! Daren went above and beyond to make sure the entire process went smooth and that is the reason why is the Manager there. Thanks again for everything Heritage Cadillac and I love my CTS-V! More
Very professional and knowledgeable Fran was very professional and knowledgeable. Her friendly personality and smile made my experience very enjoyable. I would highly recommend seeing Fr Fran was very professional and knowledgeable. Her friendly personality and smile made my experience very enjoyable. I would highly recommend seeing Fran when interested in a used Cadillac that Heritage Cadillac. More
5 star service. Great experience with dealership. Our visit was absolutely perfect. Our car was in for a replacement service and was completed in a timely fashion. The service assistant was incredib Our visit was absolutely perfect. Our car was in for a replacement service and was completed in a timely fashion. The service assistant was incredible. All arrangements made to accommodate our needs were met and certainly exceeded our expectations. My husband called today to thank Mike 247 to compliment him and all of the staff, Maddie and the cashier clerks for their kindness. We are honored to recommend Heritage Cadillac as the best dealership in Illinois. We live in Palos Hills and Lombard is a distance for us but because of the exceptional professional service you have made us customers for life. More
The best n buying a car Our salesman was the best, he made buying a Caddy the best and fastest, he did all the wk b4 we got there al we had to do was learn something about th Our salesman was the best, he made buying a Caddy the best and fastest, he did all the wk b4 we got there al we had to do was learn something about the caddy, we come for service when needed, Good guys all my ppl will come here too Thanks Joe the Mitchell More
Service Work Completed as Promised This was my first visit for maintenance of my 2018 XT5. I waited in the comfortable waiting room and my vehicle was ready as promised. This was my first visit for maintenance of my 2018 XT5. I waited in the comfortable waiting room and my vehicle was ready as promised. More
Great Used Car Selection I have been servicing my 2010 Cadillac CTS4 at Heritage Cadillac for a very long time. I can always trust then not to sell me service to my vehicle t I have been servicing my 2010 Cadillac CTS4 at Heritage Cadillac for a very long time. I can always trust then not to sell me service to my vehicle that is not needed. On this day I was at the dealership getting my scheduled oil change so I decided to walk the used car section while I waited. A used 2015 Lexus NX200t caught my eye. I spoke to Ernie (used car salesmen) who was very knowledgeable about the vehicle. After a test drive, Ernie and I agreed on a fair price for my trade in and even took a few dollars off the price of the Lexus. I am very satisfied on how I was treated and recommend visiting Heritage Cadillac for any type of used cars. A few days after my purchase I went to Lexus of Naperville to have a multi point inspection completed. The previous owner of my Lexis used to have his vehicle service there. The service manager recommended I get brakes and new Winchell wipers installed per the last multi point inspection. I told them that Cadillac had already completed that upon my purchase. The Lexus service manager looked at the parts that were used and said Cadillac did the work 100% correctly and no after market items were used. This is a perfect example of what type of service you will receive at Heritage Cadillac. More
CT6 Black in Black Great Service from Keith and Frank, just bought a CT6 without any stress thanks to Keith and Frank who understood exactly what I was looking for. Th Great Service from Keith and Frank, just bought a CT6 without any stress thanks to Keith and Frank who understood exactly what I was looking for. The facility is awesome with great cars for everyone. More
5 stars!! It’s always a great experience at the dealership everybody is friendly and has great attitudes. I always enjoy coming into the dealership to have my It’s always a great experience at the dealership everybody is friendly and has great attitudes. I always enjoy coming into the dealership to have my car serviced and talk with employees. More