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Heritage Cadillac
Lombard, IL
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
September 22, 2018
I have a great salesman. I have a great salesman, Tom help me with all the information I need to do achieve. This is my second time with Tom, I would recommend him to friends I have a great salesman, Tom help me with all the information I need to do achieve. This is my second time with Tom, I would recommend him to friends and family . More
by dmthair y
Employees Worked With
September 22, 2018
Large selection, great staff We had great sales representatives who walked us through the large selection of new and used vehicles. Fran and Joe were great to work with. We had great sales representatives who walked us through the large selection of new and used vehicles. Fran and Joe were great to work with. More
by Ballast55
September 22, 2018
Great experience My expectations were met.Five stars all around !!!! Only could be better if CT8 would be available to buy. Cadillac has to remember who they are! My expectations were met.Five stars all around !!!! Only could be better if CT8 would be available to buy. Cadillac has to remember who they are!!!!!! More
by Mr.Mark
Employees Worked With
September 21, 2018
Service with class I always take my Cadillac to Heritage. They have the nicest, most helpful staff. I worked with Mark Brennan and he went above and beyond. I also worke I always take my Cadillac to Heritage. They have the nicest, most helpful staff. I worked with Mark Brennan and he went above and beyond. I also worked with Rob in parts and Cooper in Service. My car always comes out running like new thanks to these guys. I had a loaner car while mine was in service. Always such beautiful new cars. Excellent dealership, would absolutely recommend. More
by Ctrotta
Employees Worked With
Mark Brennan, Rob Springer, Christopher Cooper
September 21, 2018
Excellent dealership and service dept. Bought 2 cadillacs from Heritage from 2011 and 2017, can’t say enough about sales and service, always a excellent experience and always feel welcomed. Bought 2 cadillacs from Heritage from 2011 and 2017, can’t say enough about sales and service, always a excellent experience and always feel welcomed. More
by Java
Employees Worked With
Other Employees :
Burrell Henry. Excellent Service Advisior, Frank Wadda
September 21, 2018
Best experience The sales people and management at HERITAGE CADILLAC were courteous and professional as always! We Highly recommend this Cadillac Dealership for all The sales people and management at HERITAGE CADILLAC were courteous and professional as always! We Highly recommend this Cadillac Dealership for all of your vehicle needs More
by Loyal customer
September 20, 2018
Great service The diagnosis through repair was handled very well. The information included covered services we were not using. This proved to be a very pleasant e The diagnosis through repair was handled very well. The information included covered services we were not using. This proved to be a very pleasant experience. More
by 2018SRX
Employees Worked With
Burrell Henry
September 20, 2018
warranty work been dealing with heritage for over 20 years, Fran, Daren, sue always greet you with a smile and a kind word, Dan paz, knew him from naperville Cadill been dealing with heritage for over 20 years, Fran, Daren, sue always greet you with a smile and a kind word, Dan paz, knew him from naperville Cadillac good guy very helpful, Burell Henry is the only reason i bring my in for service. Chris and the dearly departed John are not people with whom any one can deal with and expect to walk away with a smile. As far as Mr Herrera, all i can say is i would much rather contend with killer bees then deal with this man again. ps. i wish Eddie would come out of retirement, dealing with him was a real joy. More
by esquire
September 20, 2018
Great Service Was able to make an appointment the night before I dropped if off for repairs and also requested a loaner car and had no hassles. Everything went very Was able to make an appointment the night before I dropped if off for repairs and also requested a loaner car and had no hassles. Everything went very smooth. Car was done withing 24 hours, parts had to be ordered to complete the repairs. More
by 2011SRX
Employees Worked With
Michael Ammerman
September 18, 2018
Truly a friendly dealership. I have dealt with Heritage now for over eight years. Every visit, whether for sales or service has been pleasant. No need here to dread the car buying I have dealt with Heritage now for over eight years. Every visit, whether for sales or service has been pleasant. No need here to dread the car buying experience. The people who work here know how to put you at ease and they want to show you that you are the reason that they are there. Always a true pleasure to be at Heritage Cadillac. Thanks guys! More
by GKH, satisfied customer,
