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Heritage Chevrolet Buick Owings Mills

Owings Mills, MD

4.9
1,242 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11234 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,242 reviews

May 27, 2023

This dealership is friendly, knowledgeable salespeople, and the service department is nice.. Willam Butler is our salesperson, he treated us with respect, and met our needs . Willam is very knowledgeable More

by deegia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shandly Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Butler, Kurt Anderson
May 27, 2023

Will and Calvin were awesome. Would highly recommend this dealership. The Customer service was great. More

by Ashley.leonard719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Butler
May 27, 2023

I feel I got a great deal on my new leased car. They made sure that I was very satisfied. More

by edbennett54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

My sales associate Shaun little was awesome with working with us . He was very patient and courteous with our needs thanks again More

by Johnsonjeannette517
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Shaun Little is a one of a kind salesman he went above and beyond. Extremely professional never pushy. Thank you so much you make dreams a reality. More

by Johnsonthomas517
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Shaun was/is and very helpful and friendly. He made sure he explained everything to me and my family and received the best. When you come in ask for Shaun. He keep the laughs coming More

by Luv.me_86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dontae` Davis
May 22, 2023

Jerome Brown is my go-to person when I need my truck serviced. He is patient and addresses all my concerns. I did not buy my truck from Heritage but I should have. More

by D. Wilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
May 18, 2023

The dealership has gone WAY downhill since I first went there with my father. That's where I bought my first car. I won't go back there though. They have screwed me over for the last time. More

by Pissedcarowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Woody
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schildt Jr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Scott
May 22, 2023 -

Heritage Chevrolet Buick Owings Mills responded

Thank you for sharing feedback about your experience with Heritage Chevrolet Buick Owings Mills. Our goal is to meet then exceed the expectations of all customers and sincerely apologize as if appears this did not occur. Our General Manager, John Holliday, has attempted to contact you to address your concerns as soon as possible, but has been unsuccessful in reaching you. At your earliest convenience, please contact John directly at jholliday@mileone.com or 443.352.6103 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your time and feedback.

May 22, 2023 -

Pissedcarowner responded

Please stop calling me. I have had it with this dealership.

May 16, 2023

Mark calvin and Dontae were fantastic to work with through this incredible process and purchase. What a pleasure. I would highly recommend them for anyone looking to purchase a vehicle. More

by Sheryllopin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dontae` Davis
May 15, 2023

Shayn Little was great and very helpful thanks to CLvin i was able to get the car I wanted ... More

by Notka9909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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