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Heritage Chevrolet Buick Owings Mills
Owings Mills, MD
1,354 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,354 reviews
August 28, 2022
This dealership was great. The sales person Trey, knew who I was when I got there and made the while transaction very easy.. Your next vehicle should be from Heritage Chevy.. The sales person Trey, knew who I was when I got there and made the while transaction very easy.. Your next vehicle should be from Heritage Chevy.. More
by Saucedogg31
Employees Worked With
Other Employees :
Dontae` Davis, William Butler, Josh Wolf, Trey Barnes
August 27, 2022
The team made me feel extremely comfortable and at home. We’re entertaining informational and overall excellent. I actually recommended a friend who came the next day and bought another brand new truck I bo We’re entertaining informational and overall excellent. I actually recommended a friend who came the next day and bought another brand new truck I bought heritage ram back in 1996 still coming back and will continue to keep coming back. As I stated I recommended to a friend best friend who purchased a vehicle and I will continue to recommend Heritage Chevrolet More
by Erin M May
August 27, 2022
In 52 years of buys cats this was the best experience Every They were the Best if your looking for a Car this is the place Every They were the Best if your looking for a Car this is the place More
by charaderobinson
August 17, 2022
Heritage Buick/Chevrolet has top notch quality service. I STRONGLY RECOMMEND them if you are looking for a reliable vehicle!!! I STRONGLY RECOMMEND them if you are looking for a reliable vehicle!!! More
by harryhughes67
Employees Worked With
William Butler, Mike King , Tiffany Inoma, Kyra Meredith
July 09, 2022
Mr. Wolf has been super helpful whenever I have reached out to him. Very responsive with email and has made sure my questions are answered to the best of his knowledge. Purchasing my 2020 Acadia with Herit out to him. Very responsive with email and has made sure my questions are answered to the best of his knowledge. Purchasing my 2020 Acadia with Heritage Chevrolet Buick in Owings Mill was the best decision my family has made. Customer service is hands down the best!!!! Thanks Josh…you rock! More
by erinaldi023
July 05, 2022
Ed is amazing. ...I've purchased five cars from him and is the only one I'll work with. The experience stresses my wife out but with Ed, she's as comfortable as ever ...I've purchased five cars from him and is the only one I'll work with. The experience stresses my wife out but with Ed, she's as comfortable as ever. Thanks for everything Ed!! More
by cward1790
June 20, 2022
I brought my vehicle to the service department 1/05/22 to have my a 4-wheel alignment and to have my stability link serviced as I did previously in addition to having my key fob and remote start checked beca have my a 4-wheel alignment and to have my stability link serviced as I did previously in addition to having my key fob and remote start checked because it wasn’t working all the time, and also I had been hearing a clunk noise from my front passenger side tire. When I returned to pickup my vehicle the 4 wheel alignment was done and the stability link was diagnosed as needing replacement because no service could be done. The other things requested were not done. The service person who was helping me was gone for the day so someone else assisted me with the key fob and remote start issue and that has been resolved. However, the issue with the clunk noise coming from the front passenger side tire was not checked at that time and had not been resolved. So the service person told me to bring the vehicle back and have that issue diagnosed at a later date free of charge since already paid. I bought my vehicle back for diagnosis in April 2022. The diagnosis was the tire rods needed to be replaced and I would need another 4-wheel alignment. I had the tire rids replaced in May 2022 but the noise still occurring. I further replaced the control arms and ball joints in June 2022 and that has not fixed the issue either. So in essence, by the service department not diagnosing my vehicle before they performed the 4-wheel alignment, I wasted money on the 4-wheel alignment and replacement of the tire rods because my car still has the same issue. I need my car properly diagnosed and a 4-wheel alignment after the issue is fixed since the service department failed to diagnosis my car before the service was performed. I would have waited to get the 4-wheel alignment until after the proper repair fixed the issue. More
by Zzkidria286
Employees Worked With
I don’t know their names
June 18, 2022
The BEST place to go for all your car needs. Super helpful & caring. Just like a big family & the best service every time. Thanks for everything!!! Super helpful & caring. Just like a big family & the best service every time. Thanks for everything!!! More
by Jalayiza H.
June 17, 2022
Originally from Md currently living in Alabama. Here the dealerships are upcharging at least 10k. I was referred to Will by my dad and he assisted me with my purchase from beginning to end. Thank Here the dealerships are upcharging at least 10k. I was referred to Will by my dad and he assisted me with my purchase from beginning to end. Thanks to Will Butler and Mike King, I am now driving my 2022 Chevy Tahoe built to my liking. They consistently stayed in touch making sure that we were satisfied even through the build process. Will's energy and excitement can be felt through the phone. Thank you for getting the deal done! I would definitely recommend these guys on your next purchase! More
by kanajah914
Employees Worked With
William Butler, Mike King , Tiffany Inoma
June 04, 2022
Trey was awesome with us. Had to run all over baltimore county for us to get a car. Tiffany was also awesome helping us and working with the bank to get us financed for a car! Had to run all over baltimore county for us to get a car. Tiffany was also awesome helping us and working with the bank to get us financed for a car! More
by kaylabrgr19
