Heritage Chevrolet Buick Owings Mills

I'm speechless! My experience @ Heritage was beyond... Exceptional! Point of contact, the customer service demonstration... MET ALL, my standard(s) of approval!!! Mr. William Butler (Sales) demonstrated S Exceptional! Point of contact, the customer service demonstration... MET ALL, my standard(s) of approval!!! Mr. William Butler (Sales) demonstrated STELLAR sales expertise! He proved from start to completion, that he would accomplish the deal! Thank you... No question on delivery!!! More

These folks know what they’re doing! They dropped the price of the used SUV I had my eye on the day before I was considering driving out and it was enough to motivate me to drive 130 miles out of my way price of the used SUV I had my eye on the day before I was considering driving out and it was enough to motivate me to drive 130 miles out of my way to check it out in person - the SUV was beautiful/drove great and lived up to their words about it online — I ended up purchasing it. William was very personable and professional and I am quite pleased with my purchase. I was pleased with their late hours (9pm closing) which allowed me to take all the time I needed, though they were anxious to finalize the deal. William followed me to help return the car I rented to get down to Maryland and obliged when I told him I needed some time in the SUV to firm up my decision. Thank you, William, for making me feel safe during this process! More

I have been to the dealership before to purchase a vehicle a 2020 Chevrolet Trax and had a serious car accident that almost caused my life and I was there to purchase a vehicle that I had been wanting vehicle a 2020 Chevrolet Trax and had a serious car accident that almost caused my life and I was there to purchase a vehicle that I had been wanting and I got it and it’s beautiful More

Just finished purchasing two new vehicles from Heritage Chevrolet and Buick this week. They offer top notch service at the most competitive prices within at least a 100 mile radius that I searched. Outside Chevrolet and Buick this week. They offer top notch service at the most competitive prices within at least a 100 mile radius that I searched. Outside of the prices, the sales personnel, management, titling and financing are courteous and eager to please. I will be back in the future and recommend them to anyone in the market. More

Want to come I called mr. Williams he helped me get everything I need to get far as my car Heritage was a good place to go get your car at thank you heritage everything I need to get far as my car Heritage was a good place to go get your car at thank you heritage More

This dealership was clean, neat, and organized. I was satisfied with my trade value and got the car I wanted at a good price. My salesman and finance agent were professional and the process went smoothly satisfied with my trade value and got the car I wanted at a good price. My salesman and finance agent were professional and the process went smoothly. I was never pressured into buying anything extra which is a plus and just had a great car buying experience. More

Awesome service! Stayed 2 hours after there closing time to get us a new truck at a great price! Shout out to Sophiah with an H for making our lives easy! to get us a new truck at a great price! Shout out to Sophiah with an H for making our lives easy! More

Rebekah is absolutely amazing and goes above and beyond to make sure her customers are happy. I would definitely recommend her to anyone in the market for a vehicle. to make sure her customers are happy. I would definitely recommend her to anyone in the market for a vehicle. More

What seprates dealerships is their attention to details and through most of the buying process this was done, especially from my sales person Sophia Grant who has a very bright future in the business. The and through most of the buying process this was done, especially from my sales person Sophia Grant who has a very bright future in the business. The one annoying issue is the very next morning my key fob did not work. As a matter of fact it cause the alarm to go off until I retrieve the second fob. I replaced the battery in the fob which did not resolve the problem, the problem still persist. Charles Thomas More