Heritage Chevrolet Buick Owings Mills

Fantastic experience! Walked in just looking, ended up leaving with the exact car I was looking for. Dontae, Phil and Ebenezer made the experience completely painless and g Walked in just looking, ended up leaving with the exact car I was looking for. Dontae, Phil and Ebenezer made the experience completely painless and got me out the door significantly lower than I was even hoping for. Would definitely come back for any future Chevy needs! More

Excellent Stephanie is the best service advisor. She takes great care of both of my trucks. I only go to heritage because of her great customer service. Stephanie is the best service advisor. She takes great care of both of my trucks. I only go to heritage because of her great customer service. More

Exceptionally Amaazing Very inviting and easy going. Knowledgeable of the inventory and accommodated to what I was asking for. Time well spent. Happy with my decision and pr Very inviting and easy going. Knowledgeable of the inventory and accommodated to what I was asking for. Time well spent. Happy with my decision and product. More

Awesome I was greeted immediately Pleasant service rep All my questions were answered Very short wait time Clean lounge area with complimentary beverag I was greeted immediately Pleasant service rep All my questions were answered Very short wait time Clean lounge area with complimentary beverage. Friendly atmosphere Quick check out More

Great! My experience at Heritage Chevrolet in Owings Mills MD was outstanding. The wait was not long and very friendly customer service. I always get help fr My experience at Heritage Chevrolet in Owings Mills MD was outstanding. The wait was not long and very friendly customer service. I always get help from Stephanie Spindler she is a big help. More

2017 zo6 I was really happy with the shops attention to detail. I asked for a lot to be done and they were able to complete the jobs promptly. The mechanics ex I was really happy with the shops attention to detail. I asked for a lot to be done and they were able to complete the jobs promptly. The mechanics expertise was very helpful in helping me decide how to proceed. Thanks! More

Great Experience Stephanie the Service Advisor was extremely Customer Focused as well as knowledgeable. She appeared to be extremely interested in my reason for the vi Stephanie the Service Advisor was extremely Customer Focused as well as knowledgeable. She appeared to be extremely interested in my reason for the visit, listened and took note of my concerns. She explained the process and took my contact information for follow-up. Once the work was completed she follow-up with a completed explanation of what had been performed and addressed each of my issues. She utilized terms that a "lay-person" would understand and was sincerely interested in my acknowledgement that I understood her explanation. I would recommend that my children who have a Suburban and Tahoe bring them to Stephanie for coordination of required and routine service as needed. Finally I have to comment on the "cashier" lady who even went out in the cold after I told her she didn't have too because of the weather to verify that the paper and plastic utilized to protect the interior of the vehicle went over and beyond considering the "cold"; as well as the shuttle driver Harry C who drove me home and made me feel comfortable! The entire experience made me feel as if my business was appreciated! More

Outstanding Service A phenomenal service organization. Stephanie truly cares about the customer. She goes above and beyond. I have dealt with dealerships for over 50 year A phenomenal service organization. Stephanie truly cares about the customer. She goes above and beyond. I have dealt with dealerships for over 50 years. My only regret is when I return to Atlanta with my 2013 Corvette, I will not have the service I have been given. I trust her and Sean. They know Corvettes and care about the customer and the vehicle. If you have ever had a bad experience, go to Heritage. They will make it right. More

Great Service, awesome experience Calvin Woody was such a great help with assisting me in purchasing a new car. Very knowledgeable and friendly, not only was he able to take care of my Calvin Woody was such a great help with assisting me in purchasing a new car. Very knowledgeable and friendly, not only was he able to take care of my old car lease but also guided me in the right steps to purchase a new car making it a great experience. I highly recommend him as your next salesman. More

Stephanie is the only reason I didn't buy a Porsche. I had to call nine different Chevrolet service centers to get service and repairs done on my Corvette, and I'm glad I called the ninth one solely beca I had to call nine different Chevrolet service centers to get service and repairs done on my Corvette, and I'm glad I called the ninth one solely because of Stephanie. She went above and beyond to make sure I was well taken care of and actually delivered better service than the BMW and Audi service centers I've worked with when I owned those brands. I went to Porsche immediately after dropping my car off because I was frustrated at the lack of ownership and resolution from the various dealerships I called, and if not for Stephanie, I would've dumped the Corvette for a 911 just to never deal with Chevrolet service again. You need to take good care of her before someone else does. More