Heritage Chrysler Dodge Jeep Ram Owings Mills

Couldn't be happier Our salesman, Joe Perry, made this a very satisfying buying experience. I had gone into the car buying journey thinking I was going to buy a Nissan M Our salesman, Joe Perry, made this a very satisfying buying experience. I had gone into the car buying journey thinking I was going to buy a Nissan Murano; but, after driving the Jeep Grand Cherokee and Joe getting me the exact color/model with all the features I wanted (and more)... I had to but the Jeep! When there were some issues with the closing of the deal, Joe was first in line to ensure I got the deal I had wanted. More

Great experience We had a very pleasant experience during our visit to Heritage this week. Our sales rep, Gerard Parsons went above and beyond to try and help us find We had a very pleasant experience during our visit to Heritage this week. Our sales rep, Gerard Parsons went above and beyond to try and help us find the right car at the right price. Thank you! More

John Ferraiuolo Great Service Greatly informational, honest and respectable. He did not rush me but rather walked me through all of the details. Furthermore, he and the other staff Greatly informational, honest and respectable. He did not rush me but rather walked me through all of the details. Furthermore, he and the other staff members made me feel welcomed. More

Great first car experience! Great first car purchase experience! Joe Perry helped me find the car I have been searching for a price that I could afford. Heritage had the largest Great first car purchase experience! Joe Perry helped me find the car I have been searching for a price that I could afford. Heritage had the largest Jeep Wrangler inventory we have found yet with several different packages. Never once pressured me into adding on any extra features that I would not use nor did I need. Very friendly, personable, and efficient, was in and out in less than 3.5 hours. Highly recommend Heritage for future new car purchases! More

This is my family's go to dealership I've had several experiences with John Ferraiuolo and he has always gone out his way to do whatever he can with his hospitality and professionalism. T I've had several experiences with John Ferraiuolo and he has always gone out his way to do whatever he can with his hospitality and professionalism. This location in Owings Mills is also very conveniently ideal for us as well. More

Repeat customer with Joe Perry! I recently purchased my third new vehicle at Heritage Chrysler Dodge Jeep Ram Owings Mills from Joe Perry. Joe worked with me every time. Couldn't ask I recently purchased my third new vehicle at Heritage Chrysler Dodge Jeep Ram Owings Mills from Joe Perry. Joe worked with me every time. Couldn't ask for an easier car buying experience. Joe knows the vehicles he sells and is willing to work with the customer to get just the right one. This time, Joe helped me find the right Jeep for my needs and at the right price. I am a repeat customer because Heritage treats their customers well. Will gladly recommend the dealership and Joe Perry! More

Satisfying buying experience. From the time we entered the dealership Russell Troxell met us and helped us narrow down our selections based on what we told him we wanted and search From the time we entered the dealership Russell Troxell met us and helped us narrow down our selections based on what we told him we wanted and searched for incentives and discounts which would make the sale possible. At no time did we feel rushed or pressured. He made us totally comfortable and quickly had our trust. I would not hesitate to go back to him for a future purchase & will recommend him to others. More

Amazing Greatest experience.! Zero complaints. Great atmosphere. I love the personal aspect. They treat you like a person and not a paycheck! Recommend anyone Greatest experience.! Zero complaints. Great atmosphere. I love the personal aspect. They treat you like a person and not a paycheck! Recommend anyone looking for a dodge to come here More

New Renegade I had a wonderful experience at this dealership. Andre was incredibly helpful, kind, and professional. He never once pressured me into purchasing a ve I had a wonderful experience at this dealership. Andre was incredibly helpful, kind, and professional. He never once pressured me into purchasing a vehicle, patiently answered all my questions, and made me an offer I couldn't refuse. He even filled the gas tank on my new car while I was busy with Antoine in finance, who was also very personable and helpful. I went from test drive to driving home in about 3 1/2 hours. The customer service is unparalleled, and I highly recommend them to anyone looking for a new car. More

Outstanding experience Normally, buying a car is not such a good experience. It's confusing, frustrating, and you walk away with a sense of mistrust. This was just the opp Normally, buying a car is not such a good experience. It's confusing, frustrating, and you walk away with a sense of mistrust. This was just the opposite. The sales team was knowledgable and we felt a true sense of honesty in their approach. The general manager got involved, was very helpful, and a process that usually takes considerable time was made very quick and easy. Thanks so much to John Ferraiuolo, Ed Still, Anthony Hart and Michael McGuire--we love our Jeep! More