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Heritage Chrysler Dodge Jeep Ram Owings Mills

Owings Mills, MD

4.6
1,477 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11212 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,477 reviews

October 09, 2017

RT Durango super Bad Once again just want to say and give two thumbs up to the dealership for outstanding service! But especially to my sale consultant John Ferrauuolo for More

by Lovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ferraiuolo, Roman Clark
Oct 30, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 08, 2017

Completely satisfied & a repeat customer !!! I've purchased 4 new cars at the Owings Mills location and each and every visit was a very pleasant experience. Everyone was polite, kind, and very kn More

by Denise Sample
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Errol Davis, Jeffrey Webber, Mike McGuire
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon Denise. In response to your review, I want to take the time to thank you for praising Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Denise and be sure to stop by soon!

October 08, 2017

New vehicle purchase Everyone was very friendly, knowledgeable and professional. Tony Povderac greeted me as I was coming into the showroom and was sure to stop by to cong More

by Suzanne Webster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Gerard Parsons, Mike McGuire
Oct 09, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Suzanne - Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Owings Mills.

October 07, 2017

Awesome experience! Totally worth the drive to another state Friendly, upfront, transparent. Great sales team. Didn't feel rushed. Had fun!!!! Driving my new car home!!! Management and finance also friendly and More

by jemerson1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Deshields
Oct 30, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for taking the time to review us! Heritage Chrysler, Dodge, Jeep and RAM Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you soon.

October 04, 2017

2018 Pacifica purchase We used Heritage 5 years ago to purchase our new Town & Country and had a great experience. Even though we live 70 miles away and there are at least 2 More

by srhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Errol Davis, Kenneth Gower, Roman Clark
Oct 24, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi! Heritage Chrysler, Dodge, Jeep and RAM Owings Mills would like to congratulate you on your new 2018 Chrysler Pacifica! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

October 02, 2017

Great experience I had a great experience at Heritage, I was greeted right away by Tim Deinlein. He was very polite, answered all my questions, & got me in new Jeep Re More

by Jeep2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Deinlein
Oct 24, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for taking the time to review us! Heritage CDJR Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 27, 2017

No pressure sales experience I recently purchased and awesome Jeep from Tim Deinlein at Heritage Mile One CDJR. He saving me the horrible trip to Vienna,Va. and had the Jeep broug More

by Leslie Dean-Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in finance, Timothy Deinlein
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Heritage Chrysler, Dodge, Jeep and RAM Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Jeep. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future! Thank you - Heritage Chrysler, Dodge, Jeep and RAM Owings Mills.

September 26, 2017

Excellent This was my second time making a purchase from this dealership. They are very helpful and really work towards getting you in to a vehicle. They defini More

by Kesha610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Still, Mike McGuire
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 26, 2017

Scott in the service dept was unreal. Went above and beyond Scott in the Jeep Service Dept made a hassle of a recall into a pleasurable experience. Friendly, fast, considerate,etc. He is an asset to the servic More

by sfjcani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Riverbark
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi! We are glad to hear that you were happy with Scott's service - that kind of feedback can go a long way. Heritage Chrysler, Dodge, Jeep and RAM Owings Mills appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Owings Mills.

September 26, 2017

Happy with my new Jeep! Gerard made my new car purchase a pleasant experience. He provided excellent customer service...the kind of salesman who seems to go above and beyond More

by Jeep Owner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gerard Parsons
Oct 18, 2017 -

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Owings Mills.

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