Heritage Chrysler Dodge Jeep Ram Owings Mills

I normally don’t leave reviews but my recent car purchase went so well I just had to say something. Things started off rough when I got to the dealer to look at a wrangler I saw online. When I arrived the wr went so well I just had to say something. Things started off rough when I got to the dealer to look at a wrangler I saw online. When I arrived the wrangler had been sold and no one had told me. At that point I met Deyiah. She was able to get me in an even newer , 2023 wrangler for the same monthly payment! She was a professional from start to finish. She went above and beyond, even coming to my home to pick up my title. I didn’t even have to drive back to the dealership. I had a question later and she even answered my text on her day off. Ambiorix rode with me during my test drive. He is the nicest man. He told me all about the vehicle and was a complete professional. When I came back to get my plates, Ambiorix rushed out in the cold to put them on my vehicle and told me I could just wait in the car. I didn’t even need to come inside. I would highly recommend this dealership to anyone looking to purchase a jeep. I love my wrangler and I’m so happy with my purchase! Thanks again, Deyiah and Ambiorix. More

This was the worst car buying experience that one could imagine. Staff was late, unattentive, and unprofessional. Agreed upon vehicle was not on lot when I arrived. Finance department ran my credit without imagine. Staff was late, unattentive, and unprofessional. Agreed upon vehicle was not on lot when I arrived. Finance department ran my credit without my consent. I was ironically charged a $500 dealer convenience fee. Would not recommend to anyone. More

I want to thank the team again for the level of service provided regarding my recent purchase of my 2022 Jeep Grand Cherokee Limited. I am very pleased with my new vehicle and looking forward to doing addi provided regarding my recent purchase of my 2022 Jeep Grand Cherokee Limited. I am very pleased with my new vehicle and looking forward to doing additional business with the group. As an Army veteran it's refreshing to see such organization. I must acknowledge the professionalism, rescue , and service recovery efforts of the team in my journey, specifically my salesperson who was present with me well into the evening ensuring that i left with the vehicle that was right for me. Shout out to Al Riddick as well! More

Joelle was amazing! She was the perfect rep for me - she has a great sense of humor, listened to what I wanted, and was knowledgeable about the vehicles. I highly recomm She was the perfect rep for me - she has a great sense of humor, listened to what I wanted, and was knowledgeable about the vehicles. I highly recommend seeing her for your Jeep needs! More

Sarah wasn’t very attentive or helpful when I tried to inquire by phone as I live in another state. She surely lost a customer. inquire by phone as I live in another state. She surely lost a customer. More

The General Manager there at Heritage CDJR of Owings Mills, Mr. Nick Zahara was able to get me financing when it seemed that No One else could. I had been trying to buy a used, yet dependable & reliable Mills, Mr. Nick Zahara was able to get me financing when it seemed that No One else could. I had been trying to buy a used, yet dependable & reliable means of transportation, for over a year and a half. While at the same time purchase probably the last vehicle I will ever own. So, I went for The Dodge Ram 1500. The price was right, the mileage was reasonable and the truck was just awesome. It was the truck that I had wanted to own for nearly my entire life. Mr. Nick was able to make that happen, and I want to thank him... Very Much !!! More

Over the many years of purchasing a vehicle, Omid Anushiravani is by far the most amazing person that absolutely went above and beyond to help my wife and I with our trade and finding the perfect car Anushiravani is by far the most amazing person that absolutely went above and beyond to help my wife and I with our trade and finding the perfect car. The man listened and didn’t BS with us. Also helped with my anxiety attack that I had (nothing that the dealership did that triggered it) More

Great, professional service. Friendly and knowledgeable we were looking for a new or used van for our community group. She exceeded our expectations. She is not a rookie. One of Friendly and knowledgeable we were looking for a new or used van for our community group. She exceeded our expectations. She is not a rookie. One of the best you will get. Excellent customer service. More

Buying a vehicle can be a long drawn out stressful process. We have purchased many vehicles each with a different experience. From the moment we walked in Kevin Howard took care of us on a late evenin process. We have purchased many vehicles each with a different experience. From the moment we walked in Kevin Howard took care of us on a late evening making sure all our questions were answered and we felt totally comfortable. He took the time to show us the different vehicles we were interested in and helping us make the best decision based on our needs. Each step of the process was clearly explained and what options were available. This dealership will continue to have our business in the future. Ask for Kevin Howard!! More

Let me start with I did not purchase the Suburban that I went to look at. However, the staff at Heritage , Joe Perry in particular, were top notch. The4y were kind and courteous throughout the entire visi went to look at. However, the staff at Heritage , Joe Perry in particular, were top notch. The4y were kind and courteous throughout the entire visit. in fact, had car prices been normalized, i would have bought the vehicle. in the end, there was a $3000 difference between my budget and the price of the vehicle. All of that said, i have bought from them before and still recommend then for any vehicle purchase. More