Heritage Chrysler Dodge Jeep Ram Owings Mills

Went in for price difference on lease/buy wal out w/ a Jeep I decided to stop in the dealership after work to see how much it would be for my trade in and the difference in prices between leasing and buying. I I decided to stop in the dealership after work to see how much it would be for my trade in and the difference in prices between leasing and buying. I was introduce to Joe Perry, he asked me those basic question what am I looking for in a vehicle and off we went. Looking at multiple Jeep Compass until we found the one. Before I know it I was in a bid war for monthly payments, kind of felt cool lol. In the end I got what I wanted a reasonable Monthly payment & they got what they wanted new customer for life and a end of year sale. I want to thanks all the guys that night, see you when it's time to trade the wife car in. More

New 2500 Our salesman Joe Perry took very good care of us. Very knowledgeable of The 2018 Ram we purchased. He made us feel very comfortable and applied no pre Our salesman Joe Perry took very good care of us. Very knowledgeable of The 2018 Ram we purchased. He made us feel very comfortable and applied no pressure on us. When we looked over the truck we noticed some smudges/ dirt on the seats, Joe took the truck back to the detail shop and had it taken care of immediately. Would definitely work with him again. More

Great experience We had a great experience and highly recommend going to see sales Gerard parsons. Tony also did an awesome job working us a great deal. We had a great experience and highly recommend going to see sales Gerard parsons. Tony also did an awesome job working us a great deal. More

Amazing John Ferraiulo as well as the rest of the team at heratige helped my mom and I get an amazing deal on a new Jeep. John Ferraiulo as well as the rest of the team at heratige helped my mom and I get an amazing deal on a new Jeep. More

Quick and easy experience The car was ready for us when we arrived and John took the time to walk us through some of the newer features for this model. Very smooth and easy ca The car was ready for us when we arrived and John took the time to walk us through some of the newer features for this model. Very smooth and easy car buying experience. More

Excellent experience The entire experience was excellent, especially Joe Perry's expertise. He helped me make thr right selection for my needs. Highly recommend Joe and ev The entire experience was excellent, especially Joe Perry's expertise. He helped me make thr right selection for my needs. Highly recommend Joe and everyone at the dealership. More

Wonderful Cherokee buying experience Gerard was very nice and patient on helping me set up the most suitable financial option on my Cherokee. Also, I really appreciate his and the sales m Gerard was very nice and patient on helping me set up the most suitable financial option on my Cherokee. Also, I really appreciate his and the sales manager’s effort for trying to provide me the best possible discount on my Cherokee. I would definitely recommend Owings Mills for potential Jeep buyers. More

Easy and Fast Experience for a Firts time buyer This is my First time purchased a car ever, my salesman John Ferraiuolo, was amazing we make a deal in 4 calls the team in Heritage Owings Mills was o This is my First time purchased a car ever, my salesman John Ferraiuolo, was amazing we make a deal in 4 calls the team in Heritage Owings Mills was outstanding they work hard and so fast to get me approval. I will recomen this dealer and John Ferraiuolo to everyone I know. More

Awesome place to buy any vehicle This was our second Jeep purchased, at Hertiage Owings Mills. Our salesman, John Ferraiuolo, was an outstanding salesman and person. He was very since This was our second Jeep purchased, at Hertiage Owings Mills. Our salesman, John Ferraiuolo, was an outstanding salesman and person. He was very sincere and honest during the entire process. He was extremely knowledgeable. He didn't spend a lot of time trying to impress or dazzle us. Instead, he took the time to understand us and our family's needs and what we wanted. Along with John, Tony Pozderac (Manager) was a huge help with the entire process. Long story short, they made a great solid offer (well below invoice), but we wanted to continue to shop around. We thought we could find a better deal....We couldn't have been more wrong. Two other dealers promised to beat the price, but once they found out how much Heritage was going to save us they backed out last minute because THE DEAL WAS TOO GOOD. So, with our tail between our legs we went back into Heritage and they STOOD BY THEIR OFFER. In fact, THEY BEAT THEIR ORIGINAL OFFER, AGAIN. John and Tony actually adjusted the price of the vehicle again, in order, to help get our monthly payment down to a better number without having to put more money down. These guys and this dealership are REAL PEOPLE with really HONEST fair prices and they take the time to do everything they can to help their customers find the vehicle that the want and need. WE WILL BE COMING BACK TO HERITAGE, IN THE FUTURE, FOR EVERY NEW VEHICLE WE BUY, PERIOD! THANK YOU JOHN AND TONY FOR PROVIDING US THE ABILITY TO PROVIDE OUR FAMILY WITH AN AFFORDABLE AND RELIABLE VEHICLE. More

The only dealership I go to for all of my automotive needs I have had many experiences across many dealerships so if you’re looking for a traditional experience and with no excitement then this dealership isn’ I have had many experiences across many dealerships so if you’re looking for a traditional experience and with no excitement then this dealership isn’t the one for you. I say that only because at Heritage you not only get the “norm” you also get extraordinary. Everyone here from start to finish makes you feel like it’s Home here and like you are one of the family. Everything is completely transparent and everything is explained to you so that no stone is left unturned. The only way you’ll leave Heritage not knowing something is if you don’t ask your own questions, but even then you won’t have to because everything is already told to you. You get the best deal and everyone here will stop at nothing to make sure you leave satisfied. Even if, due to your own personal finances, you’re unable to drive away in the car of your dreams you still leave here with a smile on your face knowing that they did all that they could do for you! Everyone from sales to service provides excellent customer care to each and every customer...here you aren’t a customer, you’re family. To John, Jeff, tony, Antwan and many more people...thank you all for all of your hard work and your continued services provided even after the deal is done More