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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,917 reviews
October 17, 2018
awesome and professional I've been coming to Heritage for over 20 years and i would not go anywhere else. I a customer for life. A plus service ! I've been coming to Heritage for over 20 years and i would not go anywhere else. I a customer for life. A plus service ! More
by jeep 4 life
Employees Worked With
Sarah Slokan
October 17, 2018
Great experience My service advisor Tommy was great he was very passionate and patient with helping work through a difficult repair to my car. I would prefer to work w My service advisor Tommy was great he was very passionate and patient with helping work through a difficult repair to my car. I would prefer to work with Tommy in my future service needs. More
by Chargejeepsrt
Employees Worked With
Tommy Citro
October 15, 2018
Friendly, Courtious and very Helpful. I was very pleased with my experience with Heritage, I'm from out of state, I found my vehicle online. This is the first time I have ever purchased a I was very pleased with my experience with Heritage, I'm from out of state, I found my vehicle online. This is the first time I have ever purchased a vehicle online. But I can't express enough how helpful and conciderate everyone that I spoke to was in trying to get this deal done. They went out of their way to help me, including picking me up at the airport. I am thankful to all involved, especially Michael Lanci. Thanks again. Jeff. More
by stoney1961
Employees Worked With
Michael Lanci
October 14, 2018
Outstanding customer service and buying experience The staff at this dealership made my car buying experience quick, easy and painless. Mike Kydd was patient and thorough in explaining my options and f The staff at this dealership made my car buying experience quick, easy and painless. Mike Kydd was patient and thorough in explaining my options and features in my new vehicle while general manager, Mitch Giller, went above and beyond to ensure that I was satisfied with my purchase. The entire staff here is friendly, welcoming, and were overall a pleasure to work with. I plan on pursuing all my future car buying needs through this dealership! More
by Ecaplan
October 13, 2018
Good Experience! Starting from online contact Nik worked well with my wife and I and most everything was very smooth from start to finish. He had the agreed upon car ready by the time we arrived Nik worked well with my wife and I and most everything was very smooth from start to finish. He had the agreed upon car ready by the time we arrived and he was good at helping look for discounts. More
by AB
Employees Worked With
Nik Bratton
October 12, 2018
Best experience EVER! Buying our new truck was the best buying experience we have ever had! Brain Perry was such a gentleman and made it a smooth transaction. We drove up f Buying our new truck was the best buying experience we have ever had! Brain Perry was such a gentleman and made it a smooth transaction. We drove up from NJ and will definitely make the trip again in the future to purchase from him again. Thank you, The DiMeos More
by C. DiMeo
Employees Worked With
October 12, 2018
Search for Dodge Ram ProMaster Mike was able to guide me in my search for a Dodge Ram ProMaster within a reasonable distance from my home in Glen Arm Md. Mike was able to guide me in my search for a Dodge Ram ProMaster within a reasonable distance from my home in Glen Arm Md. More
by JPIPAT
Employees Worked With
October 11, 2018
Excellent Was greeted when I came in, didn't have to wait around for someone to help. Very positive experience. Very informative. Didn't feel pressure to buy so Was greeted when I came in, didn't have to wait around for someone to help. Very positive experience. Very informative. Didn't feel pressure to buy something. Helped get my payments to an affordable amount. Overall excellent service! More
by Cschne87
Employees Worked With
Michael Lanci
October 10, 2018
Excellent I needed a new car for myself and my children with more room. After searching for two long weeks I contacted Brian perry who told me he had a car he w I needed a new car for myself and my children with more room. After searching for two long weeks I contacted Brian perry who told me he had a car he wanted me to look at. After arriving he had one waiting for me knowing it was the one for me. He was super helpful and understanding. He knew I had a price range and did what he could to make sure I still got my dream car and could afford it. because of him my kids and I now drive comfortably and safely in our brand new Ford Edge. More
by Morgan1410
Employees Worked With
October 08, 2018
I recently purchased a Jeep Wrangler. Brian Perry was super helpful and knowledgeable. So was the gentleman from finance. Both stayed there past closing to get the purchase squared away, a Brian Perry was super helpful and knowledgeable. So was the gentleman from finance. Both stayed there past closing to get the purchase squared away, and both were kind and welcoming to my 10-year-old daughter and her hamster. More
by don't care
Employees Worked With
