Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Outstanding Service Michael Lanci was efficient, knowledgeable, and extremely pleasant. He listened to what I needed in a vehicle, explained everything step by step, fo Michael Lanci was efficient, knowledgeable, and extremely pleasant. He listened to what I needed in a vehicle, explained everything step by step, found the perfect car that also included items from my "wish" list, and was able to make the numbers work! Overall rating=Excellent More
Excellent buying experience I have purchased three Jeeps with Shawn Jeffries. Shawn is knowledgeable, and patient. I have referred my family, and friends to Shawn. He consistentl I have purchased three Jeeps with Shawn Jeffries. Shawn is knowledgeable, and patient. I have referred my family, and friends to Shawn. He consistently delivers an excellent buying experience. More
Great buy I had a great experience buying with Jeremy Cooney. He answered every question I had, was very prompt, and he helped my buy a truck for the first onli I had a great experience buying with Jeremy Cooney. He answered every question I had, was very prompt, and he helped my buy a truck for the first online. We did all the work online and I never had to go to the dealership and sit around. The first time I stepped foot into the dealership my new truck was already through the detail, paperwork was already printed, options were already set. Within 48 hours of my fist email the deal was complete and ready for me to come pick it up. Thank you Jeremy and your team. More
Always willing to work with you! I've been coming to Heritage for over 15 years and Sarah has been very professional, friendly and helps me keep my vehicle road worthy. I am on the r I've been coming to Heritage for over 15 years and Sarah has been very professional, friendly and helps me keep my vehicle road worthy. I am on the road everyday covering the tri-state area and it's good to know someone like Sarah has my back regarding car repairs and up keep. Thanks Sarah from me and my family! More
My review Brian was an amazing sales consultant and very knowledgeable about the vehicle I purchased. He made sure my delivery was as smooth as possible and che Brian was an amazing sales consultant and very knowledgeable about the vehicle I purchased. He made sure my delivery was as smooth as possible and checked in on me over the first few days to see how everything was going. The team as a whole was very friendly and welcoming and made sure I was leaving satisfied. More
awesome and professional I've been coming to Heritage for over 20 years and i would not go anywhere else. I a customer for life. A plus service ! I've been coming to Heritage for over 20 years and i would not go anywhere else. I a customer for life. A plus service ! More
Great experience My service advisor Tommy was great he was very passionate and patient with helping work through a difficult repair to my car. I would prefer to work w My service advisor Tommy was great he was very passionate and patient with helping work through a difficult repair to my car. I would prefer to work with Tommy in my future service needs. More
Friendly, Courtious and very Helpful. I was very pleased with my experience with Heritage, I'm from out of state, I found my vehicle online. This is the first time I have ever purchased a I was very pleased with my experience with Heritage, I'm from out of state, I found my vehicle online. This is the first time I have ever purchased a vehicle online. But I can't express enough how helpful and conciderate everyone that I spoke to was in trying to get this deal done. They went out of their way to help me, including picking me up at the airport. I am thankful to all involved, especially Michael Lanci. Thanks again. Jeff. More
Outstanding customer service and buying experience The staff at this dealership made my car buying experience quick, easy and painless. Mike Kydd was patient and thorough in explaining my options and f The staff at this dealership made my car buying experience quick, easy and painless. Mike Kydd was patient and thorough in explaining my options and features in my new vehicle while general manager, Mitch Giller, went above and beyond to ensure that I was satisfied with my purchase. The entire staff here is friendly, welcoming, and were overall a pleasure to work with. I plan on pursuing all my future car buying needs through this dealership! More
Good Experience! Starting from online contact Nik worked well with my wife and I and most everything was very smooth from start to finish. He had the agreed upon car ready by the time we arrived Nik worked well with my wife and I and most everything was very smooth from start to finish. He had the agreed upon car ready by the time we arrived and he was good at helping look for discounts. More























