Heritage Chrysler Dodge Jeep Ram Parkville

Excellent Car Buying Experience I am from the Harrisburg area and this is the fourth Ram I have bought in the past 6 years from Heritage. The one hour trip to Heritage is well worth I am from the Harrisburg area and this is the fourth Ram I have bought in the past 6 years from Heritage. The one hour trip to Heritage is well worth the money I have saved. The sales team is low pressure and extremely knowledgeable. More

Your car search is over once you come to Heritage Parkville Heritage of Parkville has always been phenomenal with the customer support and the entire buying process. Jeremy has always been able to embrace the m Heritage of Parkville has always been phenomenal with the customer support and the entire buying process. Jeremy has always been able to embrace the motto it’s possible and with that makes it a done deal. I have purchase three cars so far through this dealership. Every transaction was very easy and done with my best interest in mind. The leadership hear at this dealership is a true testament to how it runs down throughout the entire staff. Thank you Jeremy for your assistance once again and your professionalism your quality of service is always 100 percent!!!!! More

Car fixed Great experience with tommy, and fix that problem very quickly. They do a great job of fixing the problems right away. Will definitely go back if I h Great experience with tommy, and fix that problem very quickly. They do a great job of fixing the problems right away. Will definitely go back if I have any problems. More

Worth the wait Wanted a specific vehicle that took a while to find but worth the wait . Staff was very helpful and welcoming . Will return in the future for another Wanted a specific vehicle that took a while to find but worth the wait . Staff was very helpful and welcoming . Will return in the future for another vehicle . More

Went in for a recall covered by Jeep Just purchased my Jeep Grand Cherokee and had a recall which is understandable since these cars now adays are so advanced. Had a previous scheduling w Just purchased my Jeep Grand Cherokee and had a recall which is understandable since these cars now adays are so advanced. Had a previous scheduling which I wasnt able to make. No problem they understood and were extremely polite. Dropped my jeep off the night before and was called in the morning. I was working with Tommy Citro who was extremely polite and helpful. They even took a look at my fog light that was loose and fixed that for me. All in all I would definitely go back for their service!!! More

Good prices, up front and honest We traveled a distance to get to Heritage but it was worth it based on the price they could offer. They gave us a price over the phone and it held tru We traveled a distance to get to Heritage but it was worth it based on the price they could offer. They gave us a price over the phone and it held true - no attempts to change things once we were there or based on our trade-in. They gave us a fair price for our trade-in as well. They were accommodating and pleasant to deal with; they wanted to make sure we were satisfied. More

Brian Perry Was Awesome! I contacted Heritage after a bad experience at another Dodge dealer. I spoke Brian about a car on the lot and inquired about adding options to it. I contacted Heritage after a bad experience at another Dodge dealer. I spoke Brian about a car on the lot and inquired about adding options to it. Brian explained they could do it and offered another way to get me into the car I was looking for. He found a car that fit my wants perfectly and made an offer that I could not refuse. My whole sale process was done by phone and email.. Brian was very friendly and extremely professional. I would highly recommend Heritage and Brian. Brian even offered to pick me up at my house and bring me to the showroom due to being single and not having a trade-in. Picked the car up today and the process was simple and efficient. Time spent in at the dealer was a little over and hour. Brian did a great job going through the car and even connected my cell phone to the car through Blue Tooth. I apologize for not remembering the gentlemen who did the sales paperwork. He was extremely friendly and professional as well. More

Mike was instrumental My situation in this car purchase was not usual at all. I traveled 1.5 hours from another state to get to this car and I had a car rental that needed My situation in this car purchase was not usual at all. I traveled 1.5 hours from another state to get to this car and I had a car rental that needed to be returned and I had to be out by noon. Granted I didn’t make the noon deadline, but that was my fault for leaving my bag in the rental car. Mike tried to move heaven itself to get this deal done in time and on budget for me and I would highly recommend him to anyone. More

Great overall experience Brian Perry was great. He was friendly, low pressure, honest (unlike past salesman I have worked with), and flexible with my work schedule. He got me Brian Perry was great. He was friendly, low pressure, honest (unlike past salesman I have worked with), and flexible with my work schedule. He got me the exact Jeep I wanted and made the process as easy as possible. He even took the time to show me some of the features of my new vehicle that I did not know about. This dealership is my favorite Jeep dealership in terms of general transparency and attitude of all employees. I would definitely buy here again for my next vehicle. More

Great sales experience! Rodger found the exact Jeep I wanted and worked with the Finance Manager to get me a deal I didn't even think was possible. He even went the extra m Rodger found the exact Jeep I wanted and worked with the Finance Manager to get me a deal I didn't even think was possible. He even went the extra mile to drive to D.C. to have paperwork signed the same day to ensure I could drive home with my new vehicle that day. He is knowledge, friendly, and easy to work with. I highly recommend anyone looking for a new Jeep (or other car) to work with Rodger! More