Heritage Chrysler Dodge Jeep Ram Parkville

Exceptional Service & Dealership!!! From the very start, I was impressed with the Heritage Chrysler Dodge Jeep Ram Parkville dealership! When I first began searching for/comparing dealer From the very start, I was impressed with the Heritage Chrysler Dodge Jeep Ram Parkville dealership! When I first began searching for/comparing dealers & their prices for a 2018 Jeep Compass 4x4, this dealership offered the lowest prices by far!! After realizing this, I called ahead & spoke with Fred Leavitt to make sure that they had the cars in stock that I was looking at (which they did). Fred Leavitt helped answer all of my questions & went above & beyond throughout the entire visit. He made sure that I was going to be comfortable with the pricing/payments (even lowering the price to make me feel even more confident in being able to afford the car), as well as making sure that the Jeep Compass was the right car for me. I never felt pressured into making a decision quickly or even at all, as Fred was extremely patient and accommodating. I ended up purchasing the 2018 Jeep Compass Altitude 4x4 for an amazing price, and after the deal was completed, Fred continued to go above & beyond with his service. He took me out to my new car & showed me everything I could possibly need to know about it, including how to work all of the technology features, lights, modes, etc. In addition, he explained all of the warranties/policies, made suggestions about maintenance (I.e. when to rotate tires), & gave me his card & let me know that I could contact him at any point after the purchase should I have any questions. Needless to say, Fred & the rest of the team at Heritage CDJR Parkville were amazing, even staying wayyy past close to help me with my car buying experience. I couldn’t imagine purchasing my first car from any other dealership & HIGHLY RECOMMEND them to anyone!! More

Excellent Return Buying Experience Jeremy Cooney was the lead of many people who made my buying experience 5 five star quality. This was my 2nd trip to the dealer as the 1st time, I nee Jeremy Cooney was the lead of many people who made my buying experience 5 five star quality. This was my 2nd trip to the dealer as the 1st time, I needed to clean up some things in my credit. They definitely earned my trust by standing true to what they could do for me if I did my part. At no point in the process did I feel pressured or rushed. They listened to me and my concerns about ownership. Jeremy had the depth of knowledge and expertise that made my experience painless. The dealership made the process easy with quick & clear was always communication. The final price stayed within my comfort zone and there were no last-minute surprises. Every person I encountered was professional and polite. Jeremy himself was super attentive to my needs actually running to the gas station to get me a different type of soda! He stayed late to help me unpack tons of stuff during the vehicle surrender process. There were many times when things could have gone wrong but they never did. I appreciate the level of service I received and will definitely return for my next purchase😉 More

New purchase Great customer service.They were great to deal with and would recommend this dealer and salesman.They took time to get everything right.Would buy ther Great customer service.They were great to deal with and would recommend this dealer and salesman.They took time to get everything right.Would buy there again. More

Awesome guy!! Charles was extremely nice and helpful when I bought by 2018 Jeep Wrangler. Being a Jeep guy himself, he was able to give me the best advice and info Charles was extremely nice and helpful when I bought by 2018 Jeep Wrangler. Being a Jeep guy himself, he was able to give me the best advice and information about my vehicle. Definitely the best experience I've had a a car dealership! More

Just Great ! My salesman came highly recommended , my Dad has purchased here before and was very happy .I had a great experience also and would recommend this dea My salesman came highly recommended , my Dad has purchased here before and was very happy .I had a great experience also and would recommend this dealer to anyone , thanks More

Outstanding They were great to deal with. Besides one other salesperson I have ever worked with, Jeremy was outstanding! Answered all questions and took his time, They were great to deal with. Besides one other salesperson I have ever worked with, Jeremy was outstanding! Answered all questions and took his time, despite not leaving the dealership till almost 11pm. More

Great experience! Brian made the car buying experience easy! He is very professional, knowledgeable and patient! We are long time customers of Heritage, the entire tea Brian made the car buying experience easy! He is very professional, knowledgeable and patient! We are long time customers of Heritage, the entire team is awesome, they provide top notch service and they make you feel like family! We highly recommend Brian and Heritage! More

Fabulous First Car Buying Experience I had been looking for a new car since March. I had been to numerous dealerships in the Virginia and Baltimore area. I got a call from Fred and he was I had been looking for a new car since March. I had been to numerous dealerships in the Virginia and Baltimore area. I got a call from Fred and he was patient and truly interested in what I wanted. The team at Heritage at Parkville really took the time to ensure I had the best deal and kept my budget in mind. I didn't feel pressured into buying a car, and everyone was patient in explaining the procedure. I enjoyed working with Fred and the time that he and Brad took to get me in my brand new car! Thank you!!! More

Great service and a stress-free process Jeremy went far beyong expectations to help me get the car I wanted at a price I could afford. The team was professional and made the provess simple a Jeremy went far beyong expectations to help me get the car I wanted at a price I could afford. The team was professional and made the provess simple and fun. More

Well done Brian provided my wife and me with everything we needed to buy a car. First. he was very patient as we test drove 3 different vehicles, even taking o Brian provided my wife and me with everything we needed to buy a car. First. he was very patient as we test drove 3 different vehicles, even taking one home to make certain it fit in our garage, Then he found the model that satisfied our needs. He then met the price we were looking for. We had visited about 10 dealers trying to figure out what we wanted and how much it would cost. We are now confident we got exactly what we wanted at a good price. Brian played a big part in helping us achieve our goal. More