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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,942 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,942 reviews

November 02, 2017

Sales Review of Nissan Frontier We purchased a 2016 Nissan Frontier. Michael Lanci was very helpful in getting this transaction completed. He explained everything to us very clearl More

by abcde99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 10, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi! Heritage Chryslerwould like to congratulate you on your new [Year, Make & Model]! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

November 01, 2017

It was great I really enjoyed working with my Mr Mike he was patient and understanding by the time I left Heritage I felt like we were family and that we had known More

by Kimberly Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cox, Michael Lanci
Jan 10, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Kimberly and have a great day!

October 31, 2017

Caring Salesman If you're a first time buyer Mr. Jeffries will help you find the car that's right for you and does not make you nervous about making a first purchase More

by Llaurel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jeffries
Jan 25, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, Heritage Chrysler Dodge Jeep RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Shawn Jeffries and the team! Thank you again for your review.

October 31, 2017

Jeep cherokee I had a great experience buying from Buddy. He didn’t pressure or hassle me into anything and was very patient. Definetly would recommend Buddy. More

by Lindsrapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Dec 29, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Buddy and the team! Thank you again for your review.

October 30, 2017

My new Jeep Buddy , Dan & Randall worked pretty fast on get me in & getting me the deal I wanted & down the road ..Thanks guys ... My 6th Jeep so I’m a Jeep girl More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Coy , Richard Holmes
Dec 28, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Leigh - Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Parkvillle

October 29, 2017

excellent Jessie Hamrick was very helpful with getting me the best deal possible for me. He work extra hard at making sure this wasn't a stressful process, Tha More

by glenda45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hamrick
Dec 27, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Greetings! Thank you for stopping in at Heritage Chrysler, Dodge, Jeep and RAM Parkville. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

October 28, 2017

Excellent My overall experience was excellent in every way. Brian Perry was helpful getting me the vehicle that I wanted and working with the General manager to More

by Tia Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
Dec 21, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Tia! Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Tia and the team! Thank you again for your review.

October 28, 2017

Great experience! I started talking to Jeremy through email to start the process. He answered all my crazy questions. Once my husband and I arrived at the dealership ev More

by MommaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello - Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Jeremy Cooney and the team! Thank you again for your review.

October 26, 2017

Excellent Service Nik renewed my faith in the "car salesman". He was knowledgeable, courteous, and professional. It was a pleasure to work with him. He is bright and ha More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman, who did the final paper work., Brad Scammell, Nik Bratton
Dec 26, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Jackie, Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback wi th Nik Bratton and the team! Thank you again for your review.

October 26, 2017

Thank you ! Will purchase again, second vehicle;I am very greatful for the time spent ensuring quality service !! Everyone took their time ensuring accuracy,and More

by Amber2066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Holmes
Dec 26, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Amber - Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personall y thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Parkville.

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