
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Got a car Amazing service and tailors the experience to meet your needs. Also very personable. Makes you feel comfortable with any choice of car you make but al Amazing service and tailors the experience to meet your needs. Also very personable. Makes you feel comfortable with any choice of car you make but also keeps things honest about each car. More
Fantastic I purchased a new Jeep Cherokee. My sales representative, Brian Perry, was fantastic. He was respectful, professional, and knowledgeable. I was tre I purchased a new Jeep Cherokee. My sales representative, Brian Perry, was fantastic. He was respectful, professional, and knowledgeable. I was treated fantastic and received a great deal. More
Friendly Jeep Sales With Team Heritage I had the pleasure of dealing with Mr. Serdar Uzun. Most of the deal was done over the phone due to being 180 miles away from the dealership. It was a I had the pleasure of dealing with Mr. Serdar Uzun. Most of the deal was done over the phone due to being 180 miles away from the dealership. It was a pleasant experience, and once we agreed upon a price I felt comfortable with, I did not feel pressured to buy any extras. The best new car buying experience I have had. Thank you Team Heritage, A True Five Star Dealership! As far as the price, I wish a Six Star Rating was available! More
Appointment not honored & service not provided Called at 7:30am on 10-16-17 to have my Jeep serviced. I was given an appointment for 10-17-17. As agreed, I dropped my car off the evening before my Called at 7:30am on 10-16-17 to have my Jeep serviced. I was given an appointment for 10-17-17. As agreed, I dropped my car off the evening before my SCHEDULED APPOINTMENT. I’ve made arrangements to be transported to & from work while my car was supposed to be repaired. I just received a call from Tommy who informed me that my car wasn’t going to get to my car today. If I had a scheduled appointment, I need to know why my car wasn’t being serviced today! Now I’m inconvenienced for yet another day! This is unacceptable! I was told business from yesterday wasn’t completed, that’s not my problem! I need someone to contact me & explain to me why my time isn’t valued or my business also! If the car needs to be kept another day, then you need to provide transportation for me. More
Organized, pleasant, fair,very easy to deal with. Brian Perry and all of the staff were great to work with. They multitasked to get us in and out as quickly as possible. They had the Ram Tradesman 350 Brian Perry and all of the staff were great to work with. They multitasked to get us in and out as quickly as possible. They had the Ram Tradesman 3500 Dually in Granite grey that we were looking for in stock. Had it ready to go for a test drive when we got there. Brian and the sales manager worked with us on our Jeep Rubicon 10th anniversary trade to get us where we needed to be to get the deal done. Thanks to everyone for a great experience. We'll be back when we need another vehicle! More
Great experience This was the best dealership experience I've ever had. The commutation was great the entire time. Offered to drive the car to me over 100 miles away. This was the best dealership experience I've ever had. The commutation was great the entire time. Offered to drive the car to me over 100 miles away. The customer service was fantastic. I highly recommend Jeremy to other buyers. More
Best customer service This will be my second purchase and like my first purchase every thing I ask for is applied in a timely matter including my monthly payments. Thanks g This will be my second purchase and like my first purchase every thing I ask for is applied in a timely matter including my monthly payments. Thanks guys for being so awesome!!!! More
Great experience easy no hassles Jeremy was great made car buying easy will definitely refer anyone buying a car to visit heritage thank you again for great experienc easy no hassles Jeremy was great made car buying easy will definitely refer anyone buying a car to visit heritage thank you again for great experience. More
Great Service I would highly recommend Fred for other buyers. I had a wonderful experience and he was very informative about the car (s) we were looking at. I am so I would highly recommend Fred for other buyers. I had a wonderful experience and he was very informative about the car (s) we were looking at. I am so pleased with the jeep we purchased and glad everything worked out within our price range, wouldn't want to use anyone else, Thanks Fred More
Great experience! Sales rep Jeremy Cooney was personable as well as knowledgeable. The entire process went smoothly from test driving to paperwork for financing. We wer Sales rep Jeremy Cooney was personable as well as knowledgeable. The entire process went smoothly from test driving to paperwork for financing. We were very impressed with the professionalism of everyone we encountered. More