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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,942 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,942 reviews

October 21, 2017

Got a car Amazing service and tailors the experience to meet your needs. Also very personable. Makes you feel comfortable with any choice of car you make but al More

by Jsmith274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Coy , Richard Holmes
Dec 11, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your complimentary feedback of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 21, 2017

Fantastic I purchased a new Jeep Cherokee. My sales representative, Brian Perry, was fantastic. He was respectful, professional, and knowledgeable. I was tre More

by Kim4545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
Jan 08, 2018 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Kim, Heritage Chrysler, Dodge, Jeep and RAM Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Brian Perry and the team! Thank you again for your review.

October 21, 2017

Friendly Jeep Sales With Team Heritage I had the pleasure of dealing with Mr. Serdar Uzun. Most of the deal was done over the phone due to being 180 miles away from the dealership. It was a More

by Russell Michel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serdar Uzun
Dec 11, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for these kind words Russell! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Chrysler, Dodge, Jeep and RAM Parkville, and we will make sure to share these kind words with Serder Uzun and our team! Let us know if you need anything in the future, and thanks again!

October 20, 2017

Appointment not honored & service not provided Called at 7:30am on 10-16-17 to have my Jeep serviced. I was given an appointment for 10-17-17. As agreed, I dropped my car off the evening before my More

by Nathan01
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tommy Citro
Nov 07, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Mrs. Travers, Thank you for taking the time to speak with me about the issues you have been having with our Service Department. We certainly appreciate you giving us the opportunity to continue servicing your vehicle and will do what it takes to finally resolve your intermittent No-Start concern. As discussed you have Kurt and my direct phone numbers and email. Please do not hesitate to call or email us if anything at all occurs with your vehicle. Thank you, Matt Beckmann 410-663-7270

October 19, 2017

Organized, pleasant, fair,very easy to deal with. Brian Perry and all of the staff were great to work with. They multitasked to get us in and out as quickly as possible. They had the Ram Tradesman 350 More

by Dana Tool Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jakubik, Brian Perry
Dec 05, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your heartfelt response Dana. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Brian Perry lead you to your new 3500, RAM Tradesman, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler, Dodge, Jeep and RAM Parkville. Thank you again Dana and have a great day!

October 19, 2017

Great experience This was the best dealership experience I've ever had. The commutation was great the entire time. Offered to drive the car to me over 100 miles away. More

by corleone burgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good morning! In response to your review, I want to take the time to thank you for praising Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

October 18, 2017

Best customer service This will be my second purchase and like my first purchase every thing I ask for is applied in a timely matter including my monthly payments. Thanks g More

by Camille155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Holmes
Dec 01, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Good afternoon Camille. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler, Dodge, Jeep and RAM Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Camille and have a great day!

October 18, 2017

Great experience easy no hassles Jeremy was great made car buying easy will definitely refer anyone buying a car to visit heritage thank you again for great experienc More

by Kevin567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Kevin - Thank you for your encouraging review of Heritage Chrysler, Dodge, Jeep and RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Chrysler, Dodge, Jeep and RAM Parkville.

October 17, 2017

Great Service I would highly recommend Fred for other buyers. I had a wonderful experience and he was very informative about the car (s) we were looking at. I am so More

by Jenn Faust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scammell, Fred Leavitt
Dec 01, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your earnest response Jenn. We appreciate your feedback and will be sure to share your encouraging thoughts with Fred Leavitt and the team! If you should have any further questions or want a little more insight on your Jeep, please don’t hesitate contact us! We would love to work with you again soon.

October 17, 2017

Great experience! Sales rep Jeremy Cooney was personable as well as knowledgeable. The entire process went smoothly from test driving to paperwork for financing. We wer More

by JanetM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Greetings Janet! Thank you for stopping in at Heritage Chrysler, Dodge, Jeep and RAM Parkville . Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

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