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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,917 reviews

January 31, 2022

Great team! Everyone was friendly, helpful, and informative. Thanks to Jeff, Scott, and Bridgette for making the process as easy as possible! We love our new Cherokee L More

by Skelly11789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Scammell, Bridgette Holliday
Feb 03, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 30, 2022

Ethan was an awesome salesman. He was patient and understandable, doesn't try to pressure buyers into making bad decisions. More

by Jerrylin406
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleksey Naydenko
Feb 02, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2022

Very straightforward sales and no BS. Jeff gave me a clear and cut deal that worked for myself. Gave me what I wanted for my trade and got me where i felt comfortable with the monthly payment. Heritage More

by Mshapskinsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Douglas
Jan 31, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2022

Michael Lanci was AMAZING!!! He was flexible with taking my appointment when I showed up to the wrong Heritage dealership, and when other sálesmen we’re not available. He was knowledgeable with the vehicles More

by tb2022
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Bridgette Holliday
Jan 24, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 15, 2022

Had Michael Lanci as a salesman. Very nice guy, not pushy at all. Everything seemed straightforward and simple. Good buying experience More

by Blackouttj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 18, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

January 15, 2022

It was a great experience. With some mistakes on their part, they made sure they corrected. They got me in the car I came to buy❤️ More

by Sherri Costango
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cho
Jan 20, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Sherri. Thank you for sharing feedback about your experience with Heritage Chrysler Dodge Jeep RAM Parkville. We are glad to hear you had a positive experience while purchasing your vehicle; however, sincerely apologize for any issues that might have occurred. We greatly appreciate you taking the time to speak with our General Manger, Brad Scammell, allowing him to address your concerns and rectify our missteps. As discussed, if you have any additional questions or future vehicle needs, please contact Brad directly at bscammell@mileone.com or 410.663.7233 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to working with you in the future.

January 13, 2022

Thanks Nik, and the rest of the staff for one of the most pleasant car buying experiences I have ever had. As a first time Jeep Wrangler buyer we had many questions. Nik listened and answered every single qu More

by MDG Offshore Racing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Bratton, Bridgette Holliday, Erick Douglas
Jan 15, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 13, 2022

Michael Lanci did an excellent job of assisting me with finding and purchasing a car. This is my second time buying from him! Michael goes above and beyond! More

by kayla.coad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 15, 2022 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 11, 2022

Michael Lanci exceeded our expectations. He went above and beyond to help us get into a new car. The whole process was fast and painless. Will definitely be returning to Heritage Chrysler Dodge Jeep Ram P More

by Tessa.m1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci, Bridgette Holliday
January 03, 2022

Michael Lanci, my sale representative was terrific. Honest, Knowledgeable, Sincerely and just good! The entire dealership made the experience seamless. More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
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