Heritage Chrysler Dodge Jeep Ram Parkville

I have purchased 2 cars for Heritage and have been completely satisfied. I would recommend dealer. completely satisfied. I would recommend dealer. More

Made an appointment for an oil change. Arrived on time and was told that I would have to wait 3.5 hours before they would even get to me. What exactly is the purpose of making an appointment? Previously, and was told that I would have to wait 3.5 hours before they would even get to me. What exactly is the purpose of making an appointment? Previously, I had to wait over 4 weeks for a part, only to find out I never needed that part. Service department totally sucks. More

Everything was great, I would recommend Michael and this dealership to anyone. It was a pleasant experience. dealership to anyone. It was a pleasant experience. More

Michael Lanci made the car buying experience pleasurable. Because of his professionalism and knowledge the process was easy, smooth and seamless. He took the time to pair my daughter's phone to her new car. Because of his professionalism and knowledge the process was easy, smooth and seamless. He took the time to pair my daughter's phone to her new car. More

Michael Lanci - Excellent customer service and professionalism. Great experience! It was a pleasure to work with him. professionalism. Great experience! It was a pleasure to work with him. More

Can’t wait to buy my next truck from them again it’s fast simple no hassle simple no hassle More

Michael Lanci was extremely helpful in the purchase of our new used vehicle. Part of the purchase was to have a second key and programed. There were no problems getting the second key and I had no issues our new used vehicle. Part of the purchase was to have a second key and programed. There were no problems getting the second key and I had no issues with the service center as my wheels needed to be balanced. Everything was taken care of in a morning. My overall experience with Heritage Mile One in Parkville has been outstanding. I highly recommend Michael as your salesman. Very knowledgeable and understanding of the situation that we were put in. More

Everyone here was super friendly and interacted with us in a positive way as soon as we walked through the door in a positive way as soon as we walked through the door More

After an extreme amount of frustration at several other dealerships, I was ready to give up. Then my wife took me into Heritage and Mike with the dealership made it all about what I wanted, and made it hap dealerships, I was ready to give up. Then my wife took me into Heritage and Mike with the dealership made it all about what I wanted, and made it happen! More

Jeremy Cooney was very helpful, professional and was knowledgeable . He was able to answer every question I had. This is my 3rd Jeep and typically I travel to Heritage Owings Mills but wanted to give th knowledgeable . He was able to answer every question I had. This is my 3rd Jeep and typically I travel to Heritage Owings Mills but wanted to give the Sales Dept at the Parkville location a try! I must say I was not disappointed. From Jeremy (first point of contact) to the Sales Manager to the Finance Manager, everyone was extremely efficient and professional. The entire car buying process was about 3 hours including the test drive. More