
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Quick and easy to deal with. Car was ready when they said and the car was brought to the front for pickup. They even did updates while servicing. and the car was brought to the front for pickup. They even did updates while servicing. More
Mike Lanci was extremely helpful and honest with me. He was patient and made sure to answer all of my first time buyer questions. Kind and friendly guy, would absolutely recommend him to anyone looking for was patient and made sure to answer all of my first time buyer questions. Kind and friendly guy, would absolutely recommend him to anyone looking for a vehicle. More
I particularly appreciate Dave the service technician he is very friendly and helpful and has a lot of knowledge. He helped me come to a reasonable decision about my vehicle which was less costly than I tho is very friendly and helpful and has a lot of knowledge. He helped me come to a reasonable decision about my vehicle which was less costly than I thought More
I thought Mr. Lanci was a great salesman. He didn't pressure me into anything i didn't want and he listened to my wants. I felt like he was upfront and honest during the whole process. Heritage is very pressure me into anything i didn't want and he listened to my wants. I felt like he was upfront and honest during the whole process. Heritage is very lucky to have Mr. Lanci. By far one of the most professional salesmen i have ever done business with. More
Great experience, very helpful, answered all of my questions, was very patient while I was making up my mind. I would definitely visit here again. questions, was very patient while I was making up my mind. I would definitely visit here again. More
Best Car Buying Experience After a bait and switch at another dealership, I received a phone call from Fred regarding an online inquiry. It led to a 15 minute conversation wher After a bait and switch at another dealership, I received a phone call from Fred regarding an online inquiry. It led to a 15 minute conversation where he listened to my needs and allowed me to vent about the process. Upon arrival to the dealership two days later, Fred had the car I requested plus comparables. He made me aware of discounts I qualified for that I was unaware of (based on his listening during our phone conversation). He and the finance department ultimately got me the right car at the right price. Exceptional service and follow-up (I left parking permit in car) to check on me and let me know i left an item behind. More
Brian was extremely friendly and helpful. He took the time to fully answer all of my questions and I never felt pressured.to purchase anything. Awesome buying experience! time to fully answer all of my questions and I never felt pressured.to purchase anything. Awesome buying experience! More
Jeremy was extremely helpful in assisting me with leasing my new Grand Cherokee. He was responsive and knowledgeable and worked hard to help me get a lease that worked well for my needs. He was awesome to wo my new Grand Cherokee. He was responsive and knowledgeable and worked hard to help me get a lease that worked well for my needs. He was awesome to work with! If your in the market for a new car, I highly recommend you go see him. More
Brian Perry was our salesman & I must say he was a pleasure to speak with over the phone and in person. And the finance department was great especially Jason. Would highly recommend anyone to go to th pleasure to speak with over the phone and in person. And the finance department was great especially Jason. Would highly recommend anyone to go to them. More