Heritage Chrysler Dodge Jeep Ram Parkville

easy, transparent process I already knew which car I wanted, so I called asking for a price over the phone. I am a working mom with 2 small children and do not have time to sit I already knew which car I wanted, so I called asking for a price over the phone. I am a working mom with 2 small children and do not have time to sit around dealerships for hours negotiating pricing. Heritage was so easy to work with! They emailed me several window stickers and I was able to discuss pricing over the phone without having to go in. We settled on a vehicle and a price and then I came in to do the paperwork. I was in and out so quickly! This is my 4th car from Heritage. More

Our best experience yet! We knew what we wanted when heading to the dealership. Brian made the whole process quick, easy and was completely honest with us. They took their tim We knew what we wanted when heading to the dealership. Brian made the whole process quick, easy and was completely honest with us. They took their time to show us the different numbers and worked hard to get us in what we wanted. Brian was even great with our daughter giving her snacks and juice to keep her occupied while we finished the process. Highly recommended! More

Quick and easy to deal with. Car was ready when they said and the car was brought to the front for pickup. They even did updates while servicing. and the car was brought to the front for pickup. They even did updates while servicing. More

Mike Lanci was extremely helpful and honest with me. He was patient and made sure to answer all of my first time buyer questions. Kind and friendly guy, would absolutely recommend him to anyone looking for was patient and made sure to answer all of my first time buyer questions. Kind and friendly guy, would absolutely recommend him to anyone looking for a vehicle. More

I particularly appreciate Dave the service technician he is very friendly and helpful and has a lot of knowledge. He helped me come to a reasonable decision about my vehicle which was less costly than I tho is very friendly and helpful and has a lot of knowledge. He helped me come to a reasonable decision about my vehicle which was less costly than I thought More

As always, the service was great. Dave was quick to help and provide information about the process. My jeep runs better now. We will be back. and provide information about the process. My jeep runs better now. We will be back. More

I thought Mr. Lanci was a great salesman. He didn't pressure me into anything i didn't want and he listened to my wants. I felt like he was upfront and honest during the whole process. Heritage is very pressure me into anything i didn't want and he listened to my wants. I felt like he was upfront and honest during the whole process. Heritage is very lucky to have Mr. Lanci. By far one of the most professional salesmen i have ever done business with. More

Great experience, very helpful, answered all of my questions, was very patient while I was making up my mind. I would definitely visit here again. questions, was very patient while I was making up my mind. I would definitely visit here again. More

Best Car Buying Experience After a bait and switch at another dealership, I received a phone call from Fred regarding an online inquiry. It led to a 15 minute conversation wher After a bait and switch at another dealership, I received a phone call from Fred regarding an online inquiry. It led to a 15 minute conversation where he listened to my needs and allowed me to vent about the process. Upon arrival to the dealership two days later, Fred had the car I requested plus comparables. He made me aware of discounts I qualified for that I was unaware of (based on his listening during our phone conversation). He and the finance department ultimately got me the right car at the right price. Exceptional service and follow-up (I left parking permit in car) to check on me and let me know i left an item behind. More

Brian Perry was our salesman & I must say he was a pleasure to speak with over the phone and in person. And the finance department was great especially Jason. Would highly recommend anyone to go to th pleasure to speak with over the phone and in person. And the finance department was great especially Jason. Would highly recommend anyone to go to them. More