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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,915 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,915 reviews

March 09, 2020

Quick and easy to deal with. Car was ready when they said and the car was brought to the front for pickup. They even did updates while servicing. More

by dmetz0622
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Mar 11, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!

March 09, 2020

Mike Lanci was extremely helpful and honest with me. He was patient and made sure to answer all of my first time buyer questions. Kind and friendly guy, would absolutely recommend him to anyone looking for More

by ninamshunnarah
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Mar 11, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for your positive comments about Heritage Chrysler Dodge Jeep RAM Parkville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2020

I particularly appreciate Dave the service technician he is very friendly and helpful and has a lot of knowledge. He helped me come to a reasonable decision about my vehicle which was less costly than I tho More

by Bcasyv92
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Mar 07, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2020

As always, the service was great. Dave was quick to help and provide information about the process. My jeep runs better now. We will be back. More

by Terryhobson
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Mar 07, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Terry, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2020

I thought Mr. Lanci was a great salesman. He didn't pressure me into anything i didn't want and he listened to my wants. I felt like he was upfront and honest during the whole process. Heritage is very More

by Jderwin1379
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Mar 05, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 02, 2020

Great experience, very helpful, answered all of my questions, was very patient while I was making up my mind. I would definitely visit here again. More

by k.titus
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

March 02, 2020

Best Car Buying Experience After a bait and switch at another dealership, I received a phone call from Fred regarding an online inquiry. It led to a 15 minute conversation wher More

by Dave D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Leavitt
Mar 05, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Dave, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We will be sure to pass along your comments to the team! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 01, 2020

Brian was extremely friendly and helpful. He took the time to fully answer all of my questions and I never felt pressured.to purchase anything. Awesome buying experience! More

by rickb793
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Rickb793, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

February 29, 2020

Jeremy was extremely helpful in assisting me with leasing my new Grand Cherokee. He was responsive and knowledgeable and worked hard to help me get a lease that worked well for my needs. He was awesome to wo More

by Tjs15
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terence Brown
Mar 01, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Bobby, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

February 29, 2020

Brian Perry was our salesman & I must say he was a pleasure to speak with over the phone and in person. And the finance department was great especially Jason. Would highly recommend anyone to go to th More

by jjones8578
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in finance was awesome
Mar 05, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Jjones8578, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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