Back

Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9219 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 1,917 reviews

February 01, 2020

Very good clean. Free coffee. Fast service. I got an oil change and was out in about a hour. Will go back again for service More

by Keithrock7
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan
Feb 03, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Keith, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2020

Came in for a last minute oil change. The body shop was supposed to deliver my truck there but didn’t. Dave’s customer service was pleasant and professional. More

by Dsboisseau
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Feb 04, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for commenting on your service experience. We're glad we could be of assistance, and we're always happy to help if there's anything else you need. Safe travels!

January 31, 2020

Exciting and great First of all I had a great experience with Brian Perry! Brian looked out for me. He explained everything to me. Showed me all kinds of things with my More

by Truckfairy45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we’re happy you had a positive experience with Brian! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

January 31, 2020

The service department found a problem with my radiator which was not what I initially brought the vehicle in for. The service department fixed the problem and provided me with a rental car for the day bec More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Feb 04, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Anthony, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

January 31, 2020

They helped me tremendously in the service department and I was very grateful my car is working great now these guys are very good and what they do More

by cory Brown
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Feb 04, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Cory, we're glad we could help you out! We appreciate you taking the time to leave a review of your experience, and we hope to be of assistance in the future. Take care!

January 30, 2020

One thing I can say is the mechanics who worked on my truck were the best. Very knowledgeable and friendly, explained everything that needed to be done and got me back on the road. We were hundreds of mi More

by dasracin
Recommend Dealer
Yes
Employees Worked With
Jason and Bob Rode , Alexander Downey
Feb 03, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

January 29, 2020

In love with my Jeep! Fred and his team did a wonderful job taking me through the leasing process. They worked tirelessly to come up with a deal I was comfortable with and More

by Rachel H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gower
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Leavitt, Terence Brown
Jan 31, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Rachel, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 29, 2020

No Nonsense Sales Saleman Mike Lanci was great to deal with. He is extremely knowledgeable, professional, friendly and we would purchase again from Mike. We felt no s More

by chris.keller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 31, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Chris, thank you for your kind review; we are happy to pass along your comments to Mike Lanci at Heritage Chrysler Dodge Jeep RAM Parkville! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 29, 2020

Sales man Fred Leavitt did an excellent job, finding Sales man Fred Leavitt did an excellent job, finding the exact truck I wanted. He and the sales managers worked to give a great price More

by jws915
Recommend Dealer
Yes
Employees Worked With
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Leavitt
Jan 31, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2020

Very manner and plite keep me updated on my vehicle .let me know what’s needed to be done next on my vehicle. He walk me to my vehicle and said enjoy the rest of my day More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Jan 31, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Cindy, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
63
...