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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,915 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,915 reviews

October 16, 2019

Questionable service. 30 min telling person of problem, entered in computer got appt time. Got there 15 min early, wasn’t addressed for 20 min. The clerk spent 10 min redoi More

by Trip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea. No one introduced themselves.
October 15, 2019

Ordering a jeep was easy My husband and I have been researching the perfect wrangler for a while now. We knew exactly what we wanted and we couldn't find anything on the lot. More

by GraceMonica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kydd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 15, 2019

Would do it again This past month we visited Nick and this dealership for the second time in 12 months, picked up our second lease...was an easy experience both times More

by johnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Bratton
Oct 17, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

October 11, 2019

Jeep of my dreams Nick was instrumental in helping me actually obtain my dream Bikini Blue Sahara. From start to finish he was patient, determined and responsive. He co More

by hamcdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Bratton
Oct 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 09, 2019

Jeremy was great to work with he was very knowledgeable. He helped me with deciding both financing or leasing. Thank you for all your help. More

by Angela
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Angela, thank you for your support! We're happy we could help. Thank you so much for choosing Heritage Chrysler Dodge Jeep RAM Parkville as your first choice for service!

October 08, 2019

I had a pretty good experience at the dealership maintenance facility. The only complaint I have is the mechanic added windshield washer fluid to the coolant reserve reservoir. I took it back and th More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Oct 08, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Kevin, thank you for your positive review. We're glad to hear we were able to help you out and correct that for you. We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2019

My recall was handled in an efficient manner and I didn't have to wait for days in order for the job to be completed. Thanks for a job well done More

by ssmith21
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Oct 07, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for your support! We're happy we could help. We want all our customers to feel this way when leaving our dealership! Thank you so much for choosing Heritage Chrysler Dodge Jeep RAM Parkville and we hope to see you again soon!

October 06, 2019

My experience was wonderful. Mike my salesman found exactly what I wanted and was very patient and professional. I’m very very happy and will refer all my friends More

by Rose
Recommend Dealer
Yes
Employees Worked With
Jason Cox, Michael Lanci
Oct 07, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Rose, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2019

Had a 8am appointment for an oil change, my truck was not taken back till 9:20 am. other than that everything else was ok More

by Mike hofferbert
Recommend Dealer
No
Employees Worked With
Sarah Slokan
September 30, 2019

Rob and Amanda was the best. This is my family 5th vehicle. Very professional and prompt. Will get my 6th 7th etc. Thanks for all. More

by Tami Willi
Recommend Dealer
Yes
Employees Worked With
Rob Willis Amanda Jeffrey
Oct 03, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Tami, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

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