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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.6
1,971 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,971 reviews

November 30, 2019

Really happy with my visit, the salesman Mr. Cooney made me comfortable and wasn't pushy and listen to what I wanted. I has a recall, I was sent a email and the s More

by croix0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Phelps
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Croix0316, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville. We're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you for your kind review; we are happy to pass along your comments to Mr. Cooney and the team here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope to be of service to you again! Take care!

November 30, 2019

Salesman Brian Perry gave great service. Was well prepared, kept me informed, looked consistently for the vehicle I was looking for, helping with setting up touch screen items I needed for my new tru More

by Totaltemp
Recommend Dealer
Yes
Employees Worked With
Jason who processed my other paperwork , Brian Perry
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Totaltemp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you for your kind review; we are happy to pass along your comments to Brian Perry here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope to be of service to you again! Take care!

November 30, 2019

Mr. Dave Phelps was very friendly and professional. He contacted me frequently by phone and email to provide updates on the progress of my vehicle. More

by MicheleG
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

November 29, 2019

I was treated good, they replaced the tailgate in ample time and put on the running boards in a day. That was great, but someone dirty the in side door panel. The over all performance of the dealership was More

by Jimmer
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Grimm was 4 stars
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Jimmer, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 29, 2019

Service advisor Dave Phelps diagnosed my cars issue and helped me avoid what would have been a hefty unnecessary bill. Transparency and honesty goes a long way. Never had a bad experience at this location. More

by kbutler92
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chrysler Dodge Jeep RAM Parkville!

November 29, 2019

Recently had an oil and lube. The wait was brief and the job was done. Thanks for getting me in and out quickly. Great job! More

by poppymdw
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 27, 2019

I had a great experience with Jeremy. Very friendly, not high pressure and he truly listened to what I was looking for and was able to help me find the right Jeep. Car buying can be stressful, but with Jere More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Congratulations on your new car, Kevin! We are very happy to have provided you with such a positive experience! We are happy to pass along your comments to Jeremy for the great job! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 26, 2019

I took my Ram in for a Nav. Update without an appointment,Tommy Citro was my service adviser he was great in and out. Thanks More

by Joe
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Nov 27, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Joe, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 26, 2019

Loved these guys! The process went so smoothly and everyone was so nice. I love my car! See you guys again soon. Thank you again! More

by tjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Grimm!!!!, Spencer Buttener, Rob Jacobson
Nov 26, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Tjp. In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Congratulations on your new car! We hope to see you soon!

November 25, 2019

new vehicle rating excellent I ordered a new vehicle that was built Fred kept me informed on the vehicles progress had everything ready when I came into th More

by waltpeltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Leavitt, Bridgette Holliday
Dec 03, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Walt. Thank you so much for such a wonderful review; we are happy to pass along your comments to Fred, Bridget, and the team and recognize their hard work and dedication! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Dec 03, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Walt. Thank you so much for such a wonderful review; we are happy to pass along your comments to Fred, Bridget, and the team and recognize their hard work and dedication! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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