Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,971 reviews
Really happy with my visit, the salesman Mr. Cooney made me comfortable and wasn't pushy and listen to what I wanted. I has a recall, I was sent a email and the s with my visit, the salesman Mr. Cooney made me comfortable and wasn't pushy and listen to what I wanted. I has a recall, I was sent a email and the service mr. Phelps made sure I was seen at the time that we discussed and it was a quick visit. More
Salesman Brian Perry gave great service. Was well prepared, kept me informed, looked consistently for the vehicle I was looking for, helping with setting up touch screen items I needed for my new tru prepared, kept me informed, looked consistently for the vehicle I was looking for, helping with setting up touch screen items I needed for my new truck. Great job!! More
Mr. Dave Phelps was very friendly and professional. He contacted me frequently by phone and email to provide updates on the progress of my vehicle. contacted me frequently by phone and email to provide updates on the progress of my vehicle. More
I was treated good, they replaced the tailgate in ample time and put on the running boards in a day. That was great, but someone dirty the in side door panel. The over all performance of the dealership was time and put on the running boards in a day. That was great, but someone dirty the in side door panel. The over all performance of the dealership was great. More
Service advisor Dave Phelps diagnosed my cars issue and helped me avoid what would have been a hefty unnecessary bill. Transparency and honesty goes a long way. Never had a bad experience at this location. helped me avoid what would have been a hefty unnecessary bill. Transparency and honesty goes a long way. Never had a bad experience at this location. Shuttle drivers a plus as well, get me to work safe and sound despite the atrocious traffic. More
I had a great experience with Jeremy. Very friendly, not high pressure and he truly listened to what I was looking for and was able to help me find the right Jeep. Car buying can be stressful, but with Jere high pressure and he truly listened to what I was looking for and was able to help me find the right Jeep. Car buying can be stressful, but with Jeremy, while he still had a job to do to sell a vehicle, I genuinely felt that he wanted to ensure I had a positive experience. I wouldn't hesitate to refer family or friends to him. More
Loved these guys! The process went so smoothly and everyone was so nice. I love my car! See you guys again soon. Thank you again! everyone was so nice. I love my car! See you guys again soon. Thank you again! More
new vehicle rating excellent I ordered a new vehicle that was built Fred kept me informed on the vehicles progress had everything ready when I came into th rating excellent I ordered a new vehicle that was built Fred kept me informed on the vehicles progress had everything ready when I came into the dealership to pick it up Fred went over and helped me set up the new features in the vehicle excellent work Bridget help me with the service and maintenance packages help me get the package that best suited my drive style mileage wise excellent work More























