Heritage Chrysler Dodge Jeep Ram Parkville

Good experience I walked in and know what car I wanted and know what I wanted to pay. Brian Perry was very pleasant made me feel comfortable and gave me all the inf I walked in and know what car I wanted and know what I wanted to pay. Brian Perry was very pleasant made me feel comfortable and gave me all the information I wanted and did not try to hassle me and getting something that I did not want and did not want to pay I felt very happy leaving with the vehicle that I wanted and the price and wanted to pay excellent experience More

Great friendly service My salesman was Mike Lanci. He was friendly and was not pushy at all.He very polite and patient. He was also very knowledgeable and answered all my qu My salesman was Mike Lanci. He was friendly and was not pushy at all.He very polite and patient. He was also very knowledgeable and answered all my questions. He was very helpful as well, and stayed with me and helped me with moving things from my old vehicle into my new one. More

Pretty good . No problems parking today Pretty good No problems parking today. Dave was nice and on it as usual. It’s good to deal with familiar faces and adds to the positive aspect of t Pretty good No problems parking today. Dave was nice and on it as usual. It’s good to deal with familiar faces and adds to the positive aspect of the service. More

2nd Car Purchase Once again Heritage Chrysler Dodge Jeep Ram of Parkville came through for me. My car was in an accident in February and by the end of the month I foun Once again Heritage Chrysler Dodge Jeep Ram of Parkville came through for me. My car was in an accident in February and by the end of the month I found out it was considered a total loss. I returned to Heritage and they were able to put me in an SUV, a 2017 Ford Escape with no money down. Michael Lanci was my sales rep for my first visit and I called him for my second purchase. He’s a really great guy. Call him up for if you’re looking for a new or a late model used vehicle from Heritage. You won’t be disappointed!! Thank you, Mike!! More

Timely My wait time was in exactly an hour and 10 minutes. I was able to make my doctor's appointment. The staff was pleasant and attentive. My wait time was in exactly an hour and 10 minutes. I was able to make my doctor's appointment. The staff was pleasant and attentive. More

Oil change and tire rotation. Always happy with the service I receive. I went in for my oil change and tire repair rotation. I waited in a clean waiting area. Always happy with the service I receive. I went in for my oil change and tire repair rotation. I waited in a clean waiting area. More

Great Experience My salesman mike and as awesome! He was alert clear on all of my questions I had. He even delivered my vehicle to my job. My salesman mike and as awesome! He was alert clear on all of my questions I had. He even delivered my vehicle to my job. More

Needed unscheduled emergency repair. Alex handled unscheduled repair like a pro. Prompt, courteous, set realistic expectation on timing. Repair completed in reasonable time. This is Alex handled unscheduled repair like a pro. Prompt, courteous, set realistic expectation on timing. Repair completed in reasonable time. This is the third time I have used Harford Road location and each visit was excellent. More

Awesome. Great experience all around. I've worked with Brian on two vehicles now, and both times he made sure all my questions and concerns were answered in a Great experience all around. I've worked with Brian on two vehicles now, and both times he made sure all my questions and concerns were answered in a very timely manner. With my latest purchase, the process was smooth and nearly effortless. Thanks! More