Heritage Chrysler Dodge Jeep Ram Parkville

2019 Jeep Grand. Cherokee Brian was professional and patient as we explained what we were looking for. Bridgette made the finance process comfortable and stress free. Thank Brian was professional and patient as we explained what we were looking for. Bridgette made the finance process comfortable and stress free. Thank you again. More

Informative, reassuring, friendly The customer service alone with Dave Phelps was excellent. He checked in with me throughout the appointment. He alerted me of a small issue that was e The customer service alone with Dave Phelps was excellent. He checked in with me throughout the appointment. He alerted me of a small issue that was easy to fix. He showed me what they recommend to get in the future. I was in and out in such a short time. Overall, I would like to say, I'm glad I had the chance to experience such great customer service at my appointment today. More

Service Dave Phelps, service advisor is great to work with. He's nice, knowledgeable and explains everything. Hertiage has been my go to dealer for years. Dave Phelps, service advisor is great to work with. He's nice, knowledgeable and explains everything. Hertiage has been my go to dealer for years. More

Visit on April 10, 2019 Can count on my advisor Sarah to check my vehicle, explain any problems, keep me updated on needed repairs, advise on cost & time it will take. I boug Can count on my advisor Sarah to check my vehicle, explain any problems, keep me updated on needed repairs, advise on cost & time it will take. I bought my Jeep at Heritage Parkville in 2005 & have only taken it there for service, that should tell you the quality of work they do & the confidence I have in their employees. Because of Sarah's excellent care of my Jeep it runs like new. More

Car service Car needed repairs. Upon examination of the bill, the air filter was replaced and an oil change was done and we were not told that in the estimate. Th Car needed repairs. Upon examination of the bill, the air filter was replaced and an oil change was done and we were not told that in the estimate. The oil was just changed in our car... that made me a little angry. I felt that this was a little dishonest and I have always had a good experience here. Not sure about future repairs being done here now. More

A+ Service Came in today to have my Charger serviced.,Dave Phelps is the the best. Very knowledgeable and informative. Highly recommend Dave for all your servici Came in today to have my Charger serviced.,Dave Phelps is the the best. Very knowledgeable and informative. Highly recommend Dave for all your servicing needs More

Great service! I always bring my truck here for everything. Sarah's service was exemplary as always. Big shout out to Heritage! Thanks Sarah! You're the best! I always bring my truck here for everything. Sarah's service was exemplary as always. Big shout out to Heritage! Thanks Sarah! You're the best! More

Courteous and expedient The service was expedient. My appointment was at 8:2am and I left at 9:30. My service rep, Tom was courteous and friendly. Thank you! The service was expedient. My appointment was at 8:2am and I left at 9:30. My service rep, Tom was courteous and friendly. Thank you! More

Friendly Staff & Great Service I recently bought a 2019 Jeep Cherokee from Heritage, the staff especially my salesman Nick Bratton was friendly, and informative all without making t I recently bought a 2019 Jeep Cherokee from Heritage, the staff especially my salesman Nick Bratton was friendly, and informative all without making the customer feel pressured. I will definitely be using them again for future purchases. More