Heritage Chrysler Dodge Jeep Ram Parkville

Amazing customer service!! My husband and I had three people assisting us in paperwork and deals and all three employees were all equally professional, kind, and hardworking in My husband and I had three people assisting us in paperwork and deals and all three employees were all equally professional, kind, and hardworking in making sure our experience was quick and easy. More

Dodge Dakota Sport OBD Code My sons Dakota Sport (2008) failed the emissions test twice and the failure was due to a cylinder misfire. My local auto repair shop was unable to ide My sons Dakota Sport (2008) failed the emissions test twice and the failure was due to a cylinder misfire. My local auto repair shop was unable to identify the problem but Heritage Dodge located the problem and fixed it first try. They also did an excellent job in taking care of the Takata airbag recall. Good job Alex Downey!!! More

Service Made the appointment for 8 AM. Arrived and service writer processed me in immediately. She stamped the service order that I would be waiting on the ve Made the appointment for 8 AM. Arrived and service writer processed me in immediately. She stamped the service order that I would be waiting on the vehicle. I walked up the Street to a coffeeshop. shortly after my return, I was notified the vehicle maintenance had been completed and my vehicle was ready for pickup. Fast reliable service. Thank you. More

Excellent! We traveled over 800 miles to buy a car from this dealership. We would do it again! Mike Lanci picked us up at the airport. Very nice guy. Mitchell Gi We traveled over 800 miles to buy a car from this dealership. We would do it again! Mike Lanci picked us up at the airport. Very nice guy. Mitchell Giller kept in contact with me on the status of the car. He made sure the car was in pristine condition when we drove off the lot. Marcus Gibbs made the financing, warranty, and paperwork a breeze. Everyone went above and beyond in assisting with the purchase of this beautiful car. More

Awesome, Professional, friendly, unbelievable experience To buy a car can be a true headache at some dealerships. This dealership is the exception. Brian was by far the best sales consultant I have ever work To buy a car can be a true headache at some dealerships. This dealership is the exception. Brian was by far the best sales consultant I have ever worked with. He was knowledgeable and understanding! Then to continue the great service Dan L. the general sales manager took the time to come over greet us and get us the best deal he could. Then talk about an amazing finance department Jason got us in and out the door in record time. If you’re looking for a great, easy, headache free car buying experience stop searching dealerships and just go to Heritage CDJR Parkville !!! More

A professional experience! The professionals at Heritage were all a pleasure to work with. The 2018 Jeep Grand Cherokee Overland was exactly as represented on the website and The professionals at Heritage were all a pleasure to work with. The 2018 Jeep Grand Cherokee Overland was exactly as represented on the website and during my initial phone conversation with Mike Lanci.. At the dealership, Mike Lanci clearly explained (with documentation) that this vehicle was the General Manager's from day one when new, 7 months ago. We worked together to get the deal done. The vehicle was prepped and fully detailed for us to drive home. Mike made sure we understood how to operate everything and he was very appreciative of our business. GM Mitchell Giller was equally professional and appreciative. We are happy to recommended doing business with them at Heritage. More

Hassle free Fred Leavitt was a pleasure dealing with. He was accomodating in fulfilling my needs. I would recommend Fred to anyone in need of a vehicle. Fred Leavitt was a pleasure dealing with. He was accomodating in fulfilling my needs. I would recommend Fred to anyone in need of a vehicle. More

Recall repair Smooth and easy. Made appointment, pulled up and got out of my car, shuttle took me home and picked me up when repair was done. Smooth and easy. Made appointment, pulled up and got out of my car, shuttle took me home and picked me up when repair was done. More

Good experience and willing to work with you After a little mixup with our appointment Brian was able to help us out. He was very helpful and talked us through trying out our first lease. After a little mixup with our appointment Brian was able to help us out. He was very helpful and talked us through trying out our first lease. More

Wonderful car buying experience! Michael Lanci was the most friendly, knowledgeable and accommodating sales person I’ve ever worked with. Buying a car is a stressful experience but Mi Michael Lanci was the most friendly, knowledgeable and accommodating sales person I’ve ever worked with. Buying a car is a stressful experience but Mike made it easy and stress free! From the initial phone call to meeting with Mike at Heritage he was very helpful and professional in providing all the information I needed to purchase the right car for me. I Am so happy with my Rav 4. It is the perfect car for me at the best price. I’ve searched for 4 months for a car and finally found it at Heritage. Thanks Mike! More