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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,917 reviews
March 29, 2019
Respectful, accommodating. Worked with Brian Larry to get us in a 2019 Wrangler. Him, and Jason were knowledgeable, responsive, and overall fantastic, making our leasing process Worked with Brian Larry to get us in a 2019 Wrangler. Him, and Jason were knowledgeable, responsive, and overall fantastic, making our leasing process easy! More
by Cwalsh513
March 29, 2019
Very good. Brian Perry is very good Brian Perry is very straight forward. This is our second car leased through him and he is very thorough and kind. We would definitely recommend going Brian Perry is very straight forward. This is our second car leased through him and he is very thorough and kind. We would definitely recommend going to see Brian for a car More
by Teejmateej
Employees Worked With
March 29, 2019
Warranty service Great had me in and out hardly no wait time. Dave Phelps is a pleasure to work with great customer service. Understands the customers needs Great had me in and out hardly no wait time. Dave Phelps is a pleasure to work with great customer service. Understands the customers needs More
by Compass
Employees Worked With
Dave Phelps
March 28, 2019
Service Department Great job was done by the entire staff. Clean and comfortable waiting area. Work on my Jeep was done quickly and professionally. Will definitely use t Great job was done by the entire staff. Clean and comfortable waiting area. Work on my Jeep was done quickly and professionally. Will definitely use this dealership again in the future. More
by Renegade529
Employees Worked With
Louis Raborg, Dave Phelps
March 28, 2019
if you need to have your vehicle serviced- ASK FOR DAVE!!!! Dave Phelps was my advisor and he was absolutely wonderful to work with! He is very knowledgeable and friendly! He explained everything and helped th Dave Phelps was my advisor and he was absolutely wonderful to work with! He is very knowledgeable and friendly! He explained everything and helped the process go as smoothly as possible. If you need to have your vehicle serviced, definitely ask for Dave! More
by meb1208
Employees Worked With
Dave Phelps
March 27, 2019
Oil change / recall Dave P, my advisor was very helpful, service was quick and they did a good job. Were honest about what was needed and what wasn’t. Dave P, my advisor was very helpful, service was quick and they did a good job. Were honest about what was needed and what wasn’t. More
by Tram1017
Employees Worked With
Dave Phelps
March 27, 2019
No Non-Sense Brian is straight to the point and won't waste your time. This dealership and Brian made buying a painless experience. I would not hesitate to deal wi Brian is straight to the point and won't waste your time. This dealership and Brian made buying a painless experience. I would not hesitate to deal with Brian or John Young. More
by PowerWagon
Employees Worked With
March 26, 2019
Dave was a great advisor to work with, Work was done quickly and to my complete satisfaction, Dave Phelps my advisor was great to work with. The location was also very convenient. Great exp Work was done quickly and to my complete satisfaction, Dave Phelps my advisor was great to work with. The location was also very convenient. Great experience. More
by Dadmin410
Employees Worked With
Dave Phelps
March 26, 2019
Excellent Friendly and efficient. Dave is always a pleasure to deal with. He takes the time to explain everything. You have the knowledge to make the right deci Friendly and efficient. Dave is always a pleasure to deal with. He takes the time to explain everything. You have the knowledge to make the right decisions on what needs to be done. My experience here has always been positive. More
by Pitbulls
Employees Worked With
Dave Phelps
March 26, 2019
Great Experience Brian was very friendly and helpful throughout the process! We love our new jeep, and look forward to working with Heritage for years to come. Brian was very friendly and helpful throughout the process! We love our new jeep, and look forward to working with Heritage for years to come. More
by jjohnson1
Employees Worked With
