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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,917 reviews

March 15, 2019

Lying and deceitful salesmen Was promised something for free before I purchased vehicle and was led on for 4 months about it before saying they have it but now I have to pay. Was More

by Car1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Taplisky and Herb
Apr 17, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your feedback. We appreciate your business and work hard to maintain a high level of customer satisfaction. We apologize for the frustration and inconvenience with getting your key. We have addressed this issue with our team. Again, thank you for your time and your valued input. Should you have any other inquiries, please contact our General Manager, Mike Reeger, at mreeger@mileone.com or 410.663.7233.

March 15, 2019

Good Service My service manager Mr Alex did very nice job. I really appreciate his dedication to get my vehicle repaired. I am very please, Thank you More

by eze1400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Mar 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We are happy to hear everything was done to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2019

Love Jeep I have purchased three Jeeps from this dealership and I am very satisfied with each purchase made. I use the service department for all my service nee More

by Jeep Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan
Mar 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We strive for 100% satisfaction, and it is great to see you always have such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville! We value your business and look forward to your next visit! Take care!

March 15, 2019

Great experience Helpful efficient and friendly. I came in early but it was not a problem. I asked a question and was treated with respect. Good experience More

by Dan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Phelps
Mar 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for sharing your response to our staff’s outstanding customer service, Dan! If you have any further needs or questions, please give us a call. We're always happy to help!

March 14, 2019

Great experience I had a very good experience and the fact that I was assigned an account manager made the process easier. My account manager was extremely helpful. More

by Hcadet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan
Mar 19, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2019

Great Service Brian Perry was very knowledgeable, helpful and friendly while dealing with our purchase of a new Jeep. We would gladly use him if we ever purchase a More

by edwards, linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Congratulations on your new Jeep! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2019

Easy Experience Heritage Chrysler Dodge Jeep Ram Parkville was a stress free experience that left me feeling i got a good trade and lease deal. Thanks Brian More

by slinth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2019

Excellent I left the dealership feeling positive about my purchase. I feel they were honest and very accommodating. Looking forward to my next purchase........ More

by Djames12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lanci
Mar 11, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Congratulations on your new vehicle! Our staff is dedicated to providing top notch and quality service you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2019

Great experience from start to finish The service that Brian Perry provided was exceptional. At no point did I feel pressured to purchase a car with this dealership. He was thorough, knowl More

by mormon167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany in Finance
Mar 11, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for sharing your response to Brian's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 04, 2019

Great service! We have been in twice for oil changes and after having Sarah the first time we won’t use anyone else. We were in and out quick and she always makes More

by Randy A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan
Mar 07, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Randy, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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