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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,917 reviews

February 19, 2019

Choose Heritage!!! I love Heritage! From the second we walked in, we were taken care of and given Brian's full attention. He asked me great questions that helped pinpoin More

by cfaithc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

February 17, 2019

The best Experience ever !! I had the best experience ever purchasing my first vehicle!!!! Michael lancin was awesome and help me understand everything I needed to know by me be More

by Lashawnna1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Feb 20, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

February 17, 2019

nice and friendly Nik is very professional, nice and helpful. He worked very hard to get jeep I want and the price I can afford. He went extra mile to help me get a goo More

by qin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Bratton
Feb 20, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Qin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2019

Tommy Citro such a GREAT Job! Tommy Citro went above and beyond to help with ALL needs! He is the best I’ve ever dealt with and I’ve had lots of cars serviced all over. He was kind More

by B123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Feb 18, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2019

Service customer service I went in to get some service work done to my Jeep and was treated exceptionally well. Tommy and the staff explained everything great for me, got it d More

by Mbh257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Feb 18, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2019

Easy service process I have been using this location for service ever since I got my 2016 renegade. Tommy is always very helpful when I come for my oil changes or any serv More

by Dannyp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Feb 18, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Danny, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

February 12, 2019

Mike and dealership were great Michael Lanci and the team were great. Great price on my trade in, fast approval process and excellent service. I was in and out quickly. Will come More

by NjDodge11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob in finance, Michael Lanci
Feb 18, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we really appreciate your feedback! We hope to see you soon!

February 11, 2019

Great customer service Well mannered, very polite and explained the issues with my car in a way i could understand. Definitely will be coming back for more service work. More

by EricR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Feb 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Eric, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 11, 2019

Professional, prompt, good communication I needed to unexpectedly leave my car overnight in view of a dead battery. The car was diagnosed, repaired and ready by 2 pm the same day. More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Feb 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Casey, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 11, 2019

Meet your Needs! Everyone at this dealership was extremely friendly. Our Sales Consultant was super nice, professional and very knowledgeable of the vehicle we were in More

by kgrimm23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgett, Fred Leavitt
Feb 13, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

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