Heritage Chrysler Dodge Jeep Ram Parkville - Service Center

He is a xxxxx, rude, doesnt care, service dept in general needs improvement from employee to facility and parking. needs improvement from employee to facility and parking. More

Sarah slokan , Good person to work with very pleasant dedicated and knowledgeable. Only complaint kept my Jeep too long waiting for parts. dedicated and knowledgeable. Only complaint kept my Jeep too long waiting for parts. More

Thanks Joe for your great service as I was looking for a part for my Jeep Thanks joe I found the part closer to home West Coast Canada Ralph part for my Jeep Thanks joe I found the part closer to home West Coast Canada Ralph More

Made an appointment for an oil change. Arrived on time and was told that I would have to wait 3.5 hours before they would even get to me. What exactly is the purpose of making an appointment? Previously, and was told that I would have to wait 3.5 hours before they would even get to me. What exactly is the purpose of making an appointment? Previously, I had to wait over 4 weeks for a part, only to find out I never needed that part. Service department totally sucks. More

Jeffrey Webber took the time to check on the possibility of trading-in my recently purchased Wrangler for a new Gladiator. He ran numbers and was able to quote me in a short period of time. of trading-in my recently purchased Wrangler for a new Gladiator. He ran numbers and was able to quote me in a short period of time. More

Completely Disappointed in the Job done in the Service Doertment Doertment More

Ii has been a pleasure working with Dave for years on my Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely Jeep. He knows exactly what has to be done and explains the options available in detail. Dave will go out of his way to make sure you are completely satisfied. More

Dave is my guy when I need to take my car to the dealer. He takes care of everything and keeps me informed with whatever is going on with my vehicle. He takes care of everything and keeps me informed with whatever is going on with my vehicle. More

Jeremy was the most Amazing Sales Rep. He is professional, knowledgeable and hardworking. He knew the car we wanted and made sure he found it for us in the right price range. This was the BES professional, knowledgeable and hardworking. He knew the car we wanted and made sure he found it for us in the right price range. This was the BEST car buying process we have ever experienced. The entire process was quick and easy. Jeremy is our Sales Rep for Life. More

Deceptive dealership service department. I delayed aim writing this review because I do not like bashing people. It has however been bothering me so I must leave a comment. I brought my vehicle in to the writing this review because I do not like bashing people. It has however been bothering me so I must leave a comment. I brought my vehicle in to the service department a couple months back for a warranty repair. There was little to no communication from the service department, they originally did not want to address my warranty issue, and they tried to sell me something I did not need. I was told I needed a new tire and it would be $237. I told him no thank you I’ll take care of it myself and assumed they were being honest. Well here we are just over two months later and I still have not put any air in a tire that had a slow leak next to the sidewall that could not be repaired. It makes me sick the deception this service departments exhibited. This is an issue where there is performance-based bonuses in the service department. More