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Heritage Ford
South Burlington, VT
1,918 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,918 reviews
October 27, 2019
Got the truck I wanted. Worked with Bill LaBonte and he was great. He found the truck I was looking for and had it ready to go when the purchase was completed. This is my s Worked with Bill LaBonte and he was great. He found the truck I was looking for and had it ready to go when the purchase was completed. This is my second truck from Heritage Ford and loving it! More
by Bill
Employees Worked With
October 26, 2019
Great deal Bill was great. He had our truck ready for our test drive when we arrived and knew the detailed answer to all our questions. We had a slight paperwo Bill was great. He had our truck ready for our test drive when we arrived and knew the detailed answer to all our questions. We had a slight paperwork problem due to my non standard purchasing situation but they respected my time working through that. I love the truck! When we picked it up we rode our bikes from port Kent ny to Burlington. Bill snapped a pic of us and sent it to me. A nice touch. More
by Joha
Employees Worked With
October 26, 2019
Easiest truck I ever bought Heritage had the truck I wanted in stock and ready for me to see by appointment. Trade was only a few hundred off Toyota but the Ford is so much more Heritage had the truck I wanted in stock and ready for me to see by appointment. Trade was only a few hundred off Toyota but the Ford is so much more truck. More
by Oscar's Dad
Employees Worked With
October 26, 2019
Everything went well Got exactly what I was looking for thanks to helpful and responsive staff. Bill called me when something that fit my needs got traded in. Got exactly what I was looking for thanks to helpful and responsive staff. Bill called me when something that fit my needs got traded in. More
by Tylerlacharite
Employees Worked With
October 10, 2019
I had a great experience and Chris was terrific and found me the perfect vehicle! He even made me a sandwich! I highly recommend this dealership. me the perfect vehicle! He even made me a sandwich! I highly recommend this dealership. More
by Davi
Employees Worked With
Christopher Nemes
October 10, 2019
We've been buying autos from Heritage since the 1980s. They have always been very fair with us, which is why we keep coming back. They have always been very fair with us, which is why we keep coming back. More
by Walter and Natalie
October 08, 2019
Attentive service, friendly and prompt. Waited no longer than they told me it would be. Have had other vehicles serviced there. Always professional and quality service. than they told me it would be. Have had other vehicles serviced there. Always professional and quality service. More
by TG
Employees Worked With
Shawn Clifford
October 08, 2019
Best in class. Everything was above my expectations. Jake Dwinell was by our side every step of the way even on a very busy Saturday. Dwinell was by our side every step of the way even on a very busy Saturday. More
by DONZI26ZX
Employees Worked With
October 01, 2019
Charlie was very easy to work with and he didn't pressure us into making a decision. He was helpful and knew his products. Likewise Abby took us through the financial process with her pleasant and profession us into making a decision. He was helpful and knew his products. Likewise Abby took us through the financial process with her pleasant and professional manner. I would recommend Heritage Ford to potential customers. More
by Bud & Sue O
