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Heritage Ford

South Burlington, VT

4.9
1,934 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,934 reviews

December 02, 2019

Very Professional. Jake was able to get done what we needed very quickly. He found us a vehicle at a very reasonable price. My work schedule made me very hard to make a More

by wdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

That's great to hear! Glad that Jake was so helpful and accommodating. Thank you for taking the time to post a review! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2019

The sales team is excellent to talk and deal with. They are very helpful in finding what you like and fits in your budget. Thank you for all the help. More

by Justinjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Turner Ede
Dec 10, 2019 -

Heritage Ford responded

Justin, We appreciate you posting! It's fantastic that you enjoyed working with our sales team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 27, 2019

I was a prepared buyer, Dave recognized it. No fuss, no muss. No sales ploys. Got me in and out. Squared away, friendly, product knowledgeable More

by jim76n
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Dec 10, 2019 -

Heritage Ford responded

That's fantastic! Glad that Dave made your purchase so easy. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 26, 2019

Jake was very helpful with my first car buying experience. He is knowledgable about cars and understood what i needed all around in a vehicle. More

by Jl1234
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

It's excellent that Jake provided such and a stellar purchasing experience! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2019

Great people to work with,can always make a deal. Everybody was so pleasant to talk to. The sales man Jacob Dwinell was so so nice and very helpful.Jacob was great we really liked him a lot. We have b More

by shelley1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Mike Hassett
Dec 10, 2019 -

Heritage Ford responded

Shelley, That's wonderful! It's fantastic that you enjoyed working with Jake and the rest of the team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2019

Professional! Will be purchasing again from him and this dealer! Helpful and understood my needs! Look forward to looking to him again in the future - More

by Ridgerunner
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

Glad to learn you had such a positive experience working with Bill! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2019

Great experience My husband and I were checking availability on your website, saw a truck and called for a monthly payment quote. Being happy with the quote we travele More

by DebbieD24
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

Thank you for sharing your experience! I'm sorry the truck you were interested in was not available, but it's great to learn that Bill found another vehicle that works for you. We appreciate you driving all that way! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2019

The dealership is overall a pleasant, friendly, neat and clean establishment. All employees are friendly and very helpful. Best of all i believe is the service dept which by far outdoes most of all others I More

by Iri26641
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Gary Graham, Ryan Morriseau
Dec 10, 2019 -

Heritage Ford responded

That's so nice to hear! We appreciate your kind words about our service department. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 18, 2019

Teamwork My wife and I had a great experience. Our work lives are very hectic and Bill LaBonte made it seamless. Hats off to Heritage Ford. More

by amcpherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heritage Ford responded

Great to hear you enjoyed working with Bill! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 15, 2019

This was the best experience I’ve ever had at a dealership. I was very pleased with Chris Nemes, and Chad Tobin. They did all the work, I didn’t lift a finger. There were a couple moments they coul More

by Adams123187
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Christopher Nemes
Dec 10, 2019 -

Heritage Ford responded

Thank you for your very nice review! It's excellent that Chris and Chad made sure you had a positive experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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