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Heritage Ford

South Burlington, VT

4.9
1,918 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,918 reviews

July 15, 2019

Clutch repair and oil change The Service Team always take care of me. They are friendly, professional, and a great team to work with. I appreciate all their hardwork with gettin More

by Badore, Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Landoli , Shawn Clifford
Jul 16, 2019 -

Heritage Ford responded

Thank you, Kelly! It's wonderful to learn that you've had such a positive experience working with our service team. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 14, 2019

Like working with a friend Kevin was the best to work with. I went in with a vague idea of what I wanted. He was so patient and understanding while I test drove multiple vehic More

by mmarcelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Kevin Dowd
Jul 16, 2019 -

Heritage Ford responded

Glad to learn that you enjoyed working with Kevin! It's fantastic that he provided such an excellent purchasing experience. Thank you for your kind words. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 12, 2019

Fast service Vehicle inspection and oil change while I waited. Service performed within the estimated time of one and a half hours. Rob was friendly and able to ge More

by Jakeenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli, Turner Ede
Jul 16, 2019 -

Heritage Ford responded

Fantastic! Glad to learn your visit went so smoothly. We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2019

Dylan Krause is the man Dylan Krause was our salesman. Us and him recognized immediately what truck we wanted, it took 2 trips to come up with a deal that suited us. Dylan wa More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Jul 16, 2019 -

Heritage Ford responded

Great to learn you received such excellent service from Dylan and Abby! We appreciate you taking the time to post. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 09, 2019

Great experience Shawn did a great job getting me checked in and calling me promptly when vehicle was ready for pickup. Friendly demeanor and attention to detail. More

by Chaz5757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jul 11, 2019 -

Heritage Ford responded

That's excellent! It's very nice to learn that Shawn was so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2019

Out of town and needed a more reliable vehicle with plenty of space. Bill Labonte was our sales person. He was friendly, honest, and efficient. We would highly r More

by John & Lona
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Heritage Ford responded

John & Lona, Glad that your experience working with Bill was so positive! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2019

Lease turn in We dropped by to turn in our lease and too look at other vehicles on the lot. We saw an old salesman we dealt with before, he greeted us and referred More

by Fordfusion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich, Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

Kevin & Melissa, Thank you for sharing your experience! It's fantastic that you received such excellent service from Chris and the rest of the team. Enjoy your Edge! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2019

Great people, amazing vehicle! This was a great dealership to work with this weekend! We had the honor of working with some great people and they were able to get us into a vehicle More

by Jsumner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Jul 11, 2019 -

Heritage Ford responded

Thank you for your recommendation! It's wonderful that you enjoyed working with our team. We appreciate you posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2019

Oil and VT Inspection Scheduling was very easy. Good communications prior to appointment with email reminder. Serviced as scheduled and as promised. Nice job. Would recomm More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau
Jul 11, 2019 -

Heritage Ford responded

Glad to learn everything went so smoothly! We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 07, 2019

How to buy tiwo cars and be happy and relaxed My wife and I came into Heritage ford and after meeting Larry who was very nice and helpful we told him we did not want to be high pressured. Larry in More

by Bird whisperer 1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Took us to meet Paula in service and made a appointment for both cars for a checkup, Larry Lussier, Christopher Nemes
Jul 11, 2019 -

Heritage Ford responded

Barry, It's fantastic that Chris and Larry were so helpful! We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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