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Heritage Ford

South Burlington, VT

4.9
1,918 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,918 reviews

November 14, 2018

Excellent Kevin was very nice and accommodating. I was giving a great deal on my lease and he also included an auto starter. He also helped me set up my Bluetoo More

by Darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd
Nov 16, 2018 -

Heritage Ford responded

Darlene, Thank you for your recommendation of Kevin! It's great to learn that he was so helpful. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 13, 2018

Tire and Oil Change Dropped my car off for an oil change and to have my winter tires installed. Dropped my car off first thing in the morning and they had it done before More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc, Gary Graham, Shawn Clifford
Nov 16, 2018 -

Heritage Ford responded

Thank you for posting! It's great to learn everything went so smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 13, 2018

Great Service, not pushy We had a great second experience with Heritage Ford, and Dylan. We knew what we wanted, but were unsure if we could make it "work". They spent a lot More

by Mahill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Nov 16, 2018 -

Heritage Ford responded

It's fantastic that you received such top notch service from Dylan and the rest of our team! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 12, 2018

Overall good car buying experience This was our first purchase from Heritage Ford and it was a good experience. William was fantastic to work with and helped to entertain our young chil More

by Paul L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Mike Hassett, William Orosz
Nov 13, 2018 -

Heritage Ford responded

Paul, We appreciate you posting. It's very nice to learn that you received such top notch service from William and the rest of the team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2018

The easy car buy Here’s my review this is my second forward vehicle from Heritage Ford I had a great experience the first time now on the second trip it was even bet More

by Doug186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Nov 13, 2018 -

Heritage Ford responded

Thank you for your kind words, Doug! It's fantastic that you had positive experiences both times you purchased a vehicle at Heritage Ford. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2018

Great service! I’ve gone to Heritage for all my service needs for years, because I know I can trust their knowledge about the vehicle. They know what I need when, in More

by sbcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 13, 2018 -

Heritage Ford responded

Thank you for posting! It's wonderful that you've received such excellent service from our service team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2018

Comfortable and not high pressure, knowledgeable. I did not end up purchasing through Heritage Ford, as I was looking for a specific vehicle. However, I wouldn't hesitate to recommend them. Kevin was More

by designrgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd
Nov 13, 2018 -

Heritage Ford responded

Thank you for your kind words! It's fantastic that you enjoyed working with Kevin. We appreciate your recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 08, 2018

Used truck purchase I went in looking for a certified pre-owned truck and they found a great truck and took care of the financing, documents and registration. It was a gr More

by Drof150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Nov 09, 2018 -

Heritage Ford responded

Glad your visit went so smoothly! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2018

Fleet vehicle service. Gary Graham and the great team of service techs at Heritage Ford always do a fantastic job of keeping our trucks on the road working and in top condit More

by Restor8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Nov 08, 2018 -

Heritage Ford responded

That's wonderful to hear! Glad your experiences with Gary and the rest of the team have been so positive. We appreciate you posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2018

EXCELLENT SHAWN WENT ABOVE AND BEYOND AS USUAL. THE WORK WAS DONE IN THE TIME FRAME HE TOLD ME AND FOR THE PRICE HE ESTIMATED.I HAVE CALLED SHAWN IN THE PAST F More

by williamcouture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 08, 2018 -

Heritage Ford responded

William, Thank you for your kind words about Shawn! It's wonderful that he has been so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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