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Heritage Ford

South Burlington, VT

4.9
1,936 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,936 reviews

October 19, 2017

Kind, listen well. Tried to meet my needs. I first started working with Rich. He was attentive to my wishes. I did get a call about the fact about the Kelly blue book price o looked up. This pe More

by Paula Poquette
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich, Katie Lyon
Oct 23, 2017 -

Heritage Ford responded

Paula, Thank you for taking the time to share your experience. I'm glad you enjoyed working with Katie and Rich. If you would like to discuss the negative aspects of your experience, please feel free to email me directly at the address below. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

October 16, 2017

Son's first new car Dylan and Abby were wonderful. They helped my son get his first new car. The whole process was quick and painless. I will highly recommend Heritage Fo More

by HappyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Dylan Krause
Oct 18, 2017 -

Heritage Ford responded

We appreciate you taking the time to share your experience. Glad that Dylan and Abby made your son's first car purchase so easy. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 14, 2017

My first new car I purchased my first new car today, at Heritage Ford. Dylan and Abby were wonderful! The whole process was quick and they helped me get the exact vehi More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Dylan Krause
Oct 18, 2017 -

Heritage Ford responded

It's excellent that Dylan and Abby made sure your purchasing experience was stellar. We appreciate you taking the time to post. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 14, 2017

Make the process of buying a car so easy!! Charlie Moriarty has the best customer service, he listens to what you want & then finds the car you ask for. This is the 4th car my family has bought More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Oct 18, 2017 -

Heritage Ford responded

Pam, That's fantastic to hear! I'm Charlie has been wonderful to work with over your last four vehicle purchases. Thank you for your continued business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 13, 2017

Great service on point and great service, no issues at all. will continue to bring my truck in as service is always top notch. thanks again for the great service More

by truck123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baslow, Billie, Ryan Morriseau
Oct 13, 2017 -

Heritage Ford responded

Nice to learn everything went very well! Thank you for sharing your thoughts. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 13, 2017

Great and timely service that i trust and rely on. How can I say more than excellent service reception from a friendly and knowledgeable service man. Quick and reliable service of my great truck, a pl More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Oct 13, 2017 -

Heritage Ford responded

Bobby, We appreciate you taking the time to post. It's fantastic that your visit was a positive experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 12, 2017

New F150 Needed a new F150. I was able to get a great price for my trade and they located a 2017 F150 with everything I requested. Buying process was quick and More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Oct 13, 2017 -

Heritage Ford responded

Tom, Glad everything went smoothly! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 12, 2017

Oil change/tire rotation Great and fast service. Comfortable waiting room with vending machines and coffee while you wait. Love the drive in service door and being greeted the More

by Nydonna1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 13, 2017 -

Heritage Ford responded

Thank you for posting! It fantastic that you had such a great service visit. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 09, 2017

Kevin, an outstanding and helpful salesman I met Kevin after a few looks at other nearby dealerships. I was referred to him through Kyle Owen, after I had contacted the dealership after express More

by Matt Power
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Kyle Owen
Oct 10, 2017 -

Heritage Ford responded

Matt, Thank you for posting this very nice review! We appreciate the recommendation, and your business. It's great to hear that you enjoyed working with Kevin! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2017

Great Experience: A friend had recommended Katie as he knew I was looking for a Ford Fusion and he drives one himself. I was very pleased, she was very enthusiastic an More

by Sandy 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Katie Lyon
Oct 06, 2017 -

Heritage Ford responded

Sandy, It's fantastic that you enjoyed working with Katie. We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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