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Heritage Ford

South Burlington, VT

4.9
1,935 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,935 reviews

July 30, 2017

First service on new vehicle No ussues went smoothly only issues was leaking oil pan which did not make me happy but was covered under warranty . Still it is time away from work More

by Ict62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc
Jul 31, 2017 -

Heritage Ford responded

It's great to learn that your first service visit went smoothly. Thank you for posting. Please feel free to contact me directly if you would like to discuss the leaking oil pan concern further. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

July 30, 2017

Quick and easy sales process No hard sells for add-ons and I was out of the dealership with my car in about an hour. Nice people and efficient process. More

by Chris Trapeni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Jul 31, 2017 -

Heritage Ford responded

Chris, That is fantastic to hear! We appreciate you sharing your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 29, 2017

Inspection and Recall correction Appointment scheduled and completed efficiently and cordially. Recall handled, and thorough inspection revealed some minor problems which were addres More

by JGORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Jul 31, 2017 -

Heritage Ford responded

That is wonderful to hear! It's fantastic that you received such excellent service from Ryan and the rest of the team. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 29, 2017

There is no better place to buy and service a car. From start to finish, with every visit, we are treated like royalty, and our vehicles are treated even better. From Charlie on the sales floor, to L More

by RedTruckF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck, Gary Graham
Jul 31, 2017 -

Heritage Ford responded

Theresa & Kirk, Thank you for this wonderful review! I'm so glad you have enjoyed working with Charlie, Gary, Abby and the rest of the Heritage Ford sales and service teams. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Dylan was amazing! Will buy again from here! Dylan and everyone at heritage was fantastic!!! I came in with a pretty good idea of what I wanted in my next car and he blew thay expectation to a wh More

by Aslater14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Dylan Krause
Jul 28, 2017 -

Heritage Ford responded

It's fantastic that Dylan, Abby and the rest of the Heritage Ford sales team made sure your purchasing experience was stellar. We appreciate you taking the time to post. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

It's all good!! My husband and I purchased our vehicles new at Heritage Ford. I have brought each vehicle in for service and recall issues, and each time I am there, More

by SuzieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Jul 31, 2017 -

Heritage Ford responded

Suzie, Thank you for this lovely review! It's fantastic that you have received consistently great service from Gary and the rest of our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Car inspection I made an appointment for inspection. My wait was about a half an hour, which I really appreciated. All service personnel were efficient and respect More

by debwit1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Sean, Gary Graham
Jul 31, 2017 -

Heritage Ford responded

We appreciate you taking the time to post. It's very nice to learn that your service appointment went so smoothly. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 24, 2017

In and out in excellent time for the services required! Had a 2pm appointment, arrived at scheduled time, was given an approx. finish time, vehicle was returned to me within the allotted time, completed! Se More

by LJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Jul 24, 2017 -

Heritage Ford responded

It's fantastic that your service visit went so smoothly! We appreciate you sharing your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 22, 2017

I thought i would never buy a ford We thought we were going to get a Prius. So did a friend of ours who found out about the C-Max Energi. Although there are some features that are nicer More

by Sam Russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Heritage Ford responded

Sam, We appreciate you taking the time to post a review. It's very nice to hear about your positive experience with the Heritage Ford sales team. Enjoy your new C-Max! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 19, 2017

Pleasant visit! I went to the Ford dealer and David helped me, he explained differences among models and helped me test drive! I didn't buy a car in Ford eventually, More

by Scarlett_li
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grossnickle
Jul 21, 2017 -

Heritage Ford responded

Scarlett, We appreciate you taking the time to post even though you didn't purchase a vehicle with us. Thank you for the recommendation of David and Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

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