Heritage Ford

great experience No hassle, no run around, great straight up service and sales people. Drove 125 miles for the vehicle and would do it again. Had to return for runnin No hassle, no run around, great straight up service and sales people. Drove 125 miles for the vehicle and would do it again. Had to return for running boards on our new f250. When they say they will have a vehicle done, it's done and done right. More

Would I purchase from them again? ABSOLUTELY YES!! We knew exactly what we were looking for. Made a phone call. They had it. Talked a bit, found out about the pricing and figured we could live with i We knew exactly what we were looking for. Made a phone call. They had it. Talked a bit, found out about the pricing and figured we could live with it. We got there and were greeted in the parking lot by the rep we spoke to. He showed us the vehicle, we test-drove it, like it, and bought it. Finding a 2-wheel drive F150 standard cab in the North Country is hard. We looked everywhere. They had one... just one, right off the transport. We could have taken it home that day, (they got it ready while we were doing paperwork) but decided to get it undercoated. It was ready the next day. Incredibly quick! They kept us informed by email and phone. Did not hassle us into trying to buy something else, which we really appreciated. Everyone we dealt with was sincere, open, straight-forward and honest. We could not have had a better experience. Thank you all! More

Fix transmission Problem resolved completely. Courteous staff. Delivered on time specified. Made suggestions for upcoming routine maintenance, and told me he would Problem resolved completely. Courteous staff. Delivered on time specified. Made suggestions for upcoming routine maintenance, and told me he would order parts for a recall notice. Overall great experience. More

Great buying experience I recently bought a new 2017 Ford F150 from Heritage Ford. It was a great experience overall. I'm a repeat customer, so I not only love the product, b I recently bought a new 2017 Ford F150 from Heritage Ford. It was a great experience overall. I'm a repeat customer, so I not only love the product, but the entire team at Heritage, from Service to Parts, and the entire sales team, my salesperson, Charlie who I've dealt with before makes the buying experience easy and enjoyable. I would definately recommend buying from Heritage Ford. More

Awesome experience I was able to conduct most of the negotiating and sale via email or phone which was great since I live 2 hours away. I had to bring my two young kids I was able to conduct most of the negotiating and sale via email or phone which was great since I live 2 hours away. I had to bring my two young kids with me but the salesman was great about that. I love, love, love my new car and the experience could not have been better. More

110% satisfied The service was very good and very friendly staff. The appointment didn't take very long and everything was done very well. I will definitely be going The service was very good and very friendly staff. The appointment didn't take very long and everything was done very well. I will definitely be going to Ford again More

Easy, Painless experience Bill was very easy to work with and very accommodating. We were able to get a great price on the new vehicle that we needed and a fair trade in for o Bill was very easy to work with and very accommodating. We were able to get a great price on the new vehicle that we needed and a fair trade in for our current vehicle. More

Tire change Gary was super pleasant, and expeditious. Very polite and friendly. The service folks are always great to work with. The only complaint was that Gary was super pleasant, and expeditious. Very polite and friendly. The service folks are always great to work with. The only complaint was that it took almost 45 minutes longer than he thought it would, but I wasn't too upset. It's just that the appt is over dinner time, but I survived. While I was waiting Kyle came over and we chatted. He is always pleasant and makes an effort to say hi when I'm there. More

No Hassle I am looking forward to the next 36 months with my Fusion Energi! Dylan, Adam, Mike & Abby were a pleasure to work with! Dylan was knowledgeable, pr I am looking forward to the next 36 months with my Fusion Energi! Dylan, Adam, Mike & Abby were a pleasure to work with! Dylan was knowledgeable, professional and provided excellent customer service! If you are in the market for Lightning Blue Fusion Energi...too bad I got that one...but give Dylan a call and I am sure he will find you one! Cheers! More

excellent service Happened to stop by to schedule service appointment and they were able to get me in right then while I waited. In about an hour I was ready to go! Happened to stop by to schedule service appointment and they were able to get me in right then while I waited. In about an hour I was ready to go! More