Heritage Ford

Bill LaBonte is a great salesperson This is the first car that I've bought that required a loan and Bill LaBonte helped me through the entire process and even after the sale. I forgot my This is the first car that I've bought that required a loan and Bill LaBonte helped me through the entire process and even after the sale. I forgot my Red Sox bottle opener on the keyring of the car I traded and he made sure to get it and keep it until I picked it up. He also obtained the second key for the vehicle I purchased. It was a very good experience. I was his second car purchase as the new salesman at Heritage. The financial person Chad was great too. A lot of paperwork and he made it easy. I would definitely go back to Heritage. I had previously talked to Dylan Krause who I knew from college but Heritage didn't have what I was looking for at the time. More

very efficient and knowledgable service pleasant and positive experience. i felt confident that the feedback i was getting was right on target and the evaluation was thorough the repair was pleasant and positive experience. i felt confident that the feedback i was getting was right on target and the evaluation was thorough the repair was completed within the expected time More

Bill LaBonte is a quality salesperson. I worked with Bill LaBonte a couple of months ago at his previous dealership and have known him for many years. Full disclosure, Bill was a student o I worked with Bill LaBonte a couple of months ago at his previous dealership and have known him for many years. Full disclosure, Bill was a student of mine many years ago and we have kept in touch over the decades. Bill has an excellent reputation in this southern Vermont community and that quality carries over to his work as a sales person. When looking for a new car several months ago, I stopped to see Bill and he guided me, without pressure, to a 2016 Ford Fusion Energi. I love it! Fun to drive, and as Bill noted in our discussions, saves me a lot of gas. My thanks to Bill for introducing me to this model, and through his example, the student taught the teacher a valuable lesson. More

Extremely positive experience with F-150 Lariat purchase Dylan is a professional, courteous and knowledgeable salesperson with a strong desire to pair customers with a product based on their needs. Having wo Dylan is a professional, courteous and knowledgeable salesperson with a strong desire to pair customers with a product based on their needs. Having worked in sales myself I have a particular preference when it comes to working with sales staff and Dylan was a perfect fit for my needs. By asking pertinent questions, conducting a needs analysis and providing options, we were able to quickly come to agreement. I would highly recommend Dylan for any of your needs and will definitely pass on referrals as they arise. Very positive experience. More

Perfect service and a real smile! 1. 100% on and in time. 2. Great Shuttle service and very helpful staff 3.Price was great and everything that had to be done was adequately explaine 1. 100% on and in time. 2. Great Shuttle service and very helpful staff 3.Price was great and everything that had to be done was adequately explained! and Shawn just is the king of Service! More

19 Years since last new vehicle I haven't purchased a new vehicle since 1998 so as you can imagine I was apprehensive about acquiring a new vehicle. Kyle was very informative and hel I haven't purchased a new vehicle since 1998 so as you can imagine I was apprehensive about acquiring a new vehicle. Kyle was very informative and helpful without being pushy. The process of having to go to a sales manger to make the deal is still a turn off for me. However the experience with Abby in the finance office was informative and professional. Overall I am very happy with my decision and experience at Heritage. More

Hassle free with knowledgeable salesman As a former car salesman, I have very high standards for the way dealerships and salespeople do their job. Far too often they know very little about As a former car salesman, I have very high standards for the way dealerships and salespeople do their job. Far too often they know very little about their products and bring high pressure tactics that make the shopping experience a chore it does not need to be. I have no tolerance for the wide range of car sales tactics used to deceive customers and hide the true costs involved in purchasing a vehicle. This is the second vehicle I've leased from Heritage Ford this year and Dylan was very helpful and knowledgeable while avoiding the tricks and high pressure tactics so associated with high volume dealerships like this. It is nice to be able to go somewhere and get a good deal without having it feel like a battle. More

Long strange trip My experience with Kevin and the entire Heritage Team was and has been pleasant. I ordered a 2016 Focus and had some issues with Ford manufacturing bu My experience with Kevin and the entire Heritage Team was and has been pleasant. I ordered a 2016 Focus and had some issues with Ford manufacturing but Kevin and Larry stepped up and made sure all my needs were taken care of till the car was delivered I would highly recommend dealing with Kevin and when I'm ready I hope to again More

New guy wins us over, we changed dealerships after 12 years Recently we leased a 2017 Ford Escape SE from Heritage Ford and our salesman was Bill Labonte. When we walked up to the dealership he greeted us at t Recently we leased a 2017 Ford Escape SE from Heritage Ford and our salesman was Bill Labonte. When we walked up to the dealership he greeted us at the door, offered his handshake and introduced himself. Bill is new to this dealership but it is obvious he knows his stuff. He was able to explain the vehicle very well and obviously knew what he was talking about. Instead of going back and forth multiple times like we are used to, he only went back to his sales manager once to make this deal work. I must say after working with a different dealership on Shelburne road for 12 years this was refreshing!. We were looking to get our 6th vehicle from the same dealership and did not feel welcome or appreciated. Bill made us feel welcome and appreciated from the gate Thanks Bill, you are the best! See you in May for the other vehicle!! On another note the financial guy Chad Tobin was awesome, Thanks for all of your hep Chad. You explained things well and absolutely had our best interest in mind! GO SEE THEM!! -Doug More

I Recommend Kevin Dowd Kevin Dowd is someone who is consistently an honest and trustworthy salesman- that's something that can be hard to find. My fiancé and I just leased o Kevin Dowd is someone who is consistently an honest and trustworthy salesman- that's something that can be hard to find. My fiancé and I just leased our second car through Kevin and each time our experience has been just as we wanted. Kevin always goes above and beyond by analyzing our goals and meeting our needs and wants- true professional. We are more than happy to recommend him to anyone who wants an effortless car purchase/lease transaction! Abigail Prescott and Shawn Clifford also were an incredible help in getting financing and installing winter tires! Thanks Heritage Team! More